Analytics and Quality Module has Room to Improve
November 17, 2019
Analytics and Quality Module has Room to Improve
Score 2 out of 10
Vetted Review
Verified User
Overall Satisfaction with Arena
[Arena is] Used by the hardware department for product lifecycle (ECO and BOM) management. Had been used for quality corrective actions for 1 year but found not cost effective.
- Easy to remember URL
- Highly configurable
- Single-sign on isn't handled well. A separate password is still required for signing ECOs that isn't sync'ed with the SSO password.
- Visibility to ECOs by vendors is handled person by person by ECO. When one vendor leaves their job and a new one comes on, access to each ECO must be granted individually...no clone of the previous person's visibility.
- Interface in the quality module can lead to confusion with users entering their information into the signature comments.
- Analytics for quality problems by vendor is needed.
- For the quality module, we decided not to renew our subscription.
- Prior Experience with the Product
We added the quality module to our subscription as it was incumbent for PLM.
Difficult deployment of the quality module, required extensive configuration.