Financial Edge NXT Review
May 17, 2023
Financial Edge NXT Review
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with Blackbaud Financial Edge NXT
We use Financial Edge for General Accounting, Endowment Management, Accounts Payable, Accounts Receivable, Expense Management, Treasury and Fixed Assets. It was everything we need to run our organization.
- Expense Management is very useful
- Accounts Payable is done without problems
- Bank Reconciliations are done without problems
- Tech support is not responsive all the time or reads from the same Knowledge base we have access to
- Pricing is a challenge every year and do not give enough time to question new charges
- Some functionality is missing for Reporting. Variable dates and batches are not available in NXT
- Expense Management has saves us a lot of time processing
- Data dashboards are new (custom dashboards) and we hope they give us more insights into our data
Great for Internal controls, but they have to be set up correctly for them to work according to your policies. Custom reports are great and not to difficult to create, report distribution is not great and can be improved. We are able to generate reports for our Development Department and our donors, we just need functionality to deliver them automatically or in batches if possible.
Improved the visibility with the out of the box dashboards, but were not enough. We are now capable of creating custom dashboards and we hope they will give us more insights.
Do you think Blackbaud Financial Edge NXT delivers good value for the price?
Not sure
Are you happy with Blackbaud Financial Edge NXT's feature set?
Yes
Did Blackbaud Financial Edge NXT live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Blackbaud Financial Edge NXT go as expected?
I wasn't involved with the implementation phase
Would you buy Blackbaud Financial Edge NXT again?
Yes