An easy to use tool that's flexible enough to support various use cases.
January 25, 2019

An easy to use tool that's flexible enough to support various use cases.

Jason Connor | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with BlueJeans

Its used in many ways. Department meetings, store regional weekly meetings, work from home meetings etc. We still have a lot doing dial-in only and have not fully adopted the use of app or laptop services.
  • Easy to onboard.
  • Easy to use (however we do have end users that want to use handheld devices to set up meetings).
  • Flexible use with phone, app, or laptop.
  • I feel its user-friendly but we still have a level of help we need to provide on the support side. I'm working with my BlueJeans rep currently to get end-user training setup.
  • We do have call quality issues occasionally but that's more of an exception. I think it's also mostly dialed in users.
  • I would like to be able to set up rooms without the added cost. To me, rooms are the same as an individual account.
  • Meetings without travel would be the biggest.
  • Allowing for productive meetings while working remotely.
We didn't have a product that offers what BlueJeans does previously. We have used others as an invited guest but can't really speak much of the solutions provided therein.
I would rate it much higher for my own use but we still have challenged users we help daily. I think its more that they are afraid to mess up doing it for themselves.
Well suited for screen share, voice bridge, and video conferencing. We still have another provider we use for our actual conference bridges that we have not been able to completely replace. Also, we have some using Skype as a call in number internationally that couldn't use BlueJeans since it is not a direct dial-in, it needs to be scheduled.

BlueJeans Meetings (discontinued) Feature Ratings

High quality audio
High quality video
Low bandwidth requirements
Mobile support
Desktop sharing
Calendar integration
Meeting initiation
Integrates with social media
Not Rated
Record meetings / events
Live chat
Audience polling
User authentication
Participant roles & permissions
Confidential attendee list