An easy to use tool that's flexible enough to support various use cases.
January 25, 2019
An easy to use tool that's flexible enough to support various use cases.
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with BlueJeans
Its used in many ways. Department meetings, store regional weekly meetings, work from home meetings etc. We still have a lot doing dial-in only and have not fully adopted the use of app or laptop services.
- Easy to onboard.
- Easy to use (however we do have end users that want to use handheld devices to set up meetings).
- Flexible use with phone, app, or laptop.
- I feel its user-friendly but we still have a level of help we need to provide on the support side. I'm working with my BlueJeans rep currently to get end-user training setup.
- We do have call quality issues occasionally but that's more of an exception. I think it's also mostly dialed in users.
- I would like to be able to set up rooms without the added cost. To me, rooms are the same as an individual account.
- Meetings without travel would be the biggest.
- Allowing for productive meetings while working remotely.
We didn't have a product that offers what BlueJeans does previously. We have used others as an invited guest but can't really speak much of the solutions provided therein.