Item: BlueJeans Meetings (discontinued)
Rating: 8
Author: Verified User

Use Cases and Deployment Scope

We almost use for 80% meeting and 20% for remote support the other user. Marketing and sales team is use it most, mainly to contact vendor and customer and sometime need to meeting with the other site. Also we are addressing the quality issues on meeting, eg.. sound delay, screen lag, etc.

Pros and Cons

The UI is easy to use.
Unlimited room can be create in one account.
Support is fast response.

Missing file transfer.
Management portal not easy to use.
Some feature need CS to support.

Return on Investment

Faster recruitment.
Shorter sales cycles.
Improved supply chain relationships.

Key Insights

Do you think BlueJeans Meetings (discontinued) delivers good value for the price?

Yes

Are you happy with BlueJeans Meetings (discontinued)'s feature set?

Yes

Did BlueJeans Meetings (discontinued) live up to sales and marketing promises?

Yes

Did implementation of BlueJeans Meetings (discontinued) go as expected?

Yes

Would you buy BlueJeans Meetings (discontinued) again?

Yes

Alternatives Considered

Zoom

It's much more stable and safe than Zoom. The user interface is intuitive, with consistently decent video and audio quality. A fantastic product overall. Overall. It's better than larger players like Zoom, I guess. Despite their name, handheld devices, tablets and laptops are easy to use and perform well.

Likelihood to Recommend

There is a lot amiss. I've used it many times from many connections and never gotten really good quality audio and video. You often get latency and breakups in situations where Hangouts or even Facetime would sail through. The chat window is hidden and in my experience almost never used. you can't control who you see (just a few modes), and there's often trouble recognizing headphones etc. So quite buggy.

BlueJeans review

Overall Satisfaction with BlueJeans Meetings