Bridge: A Learning Solution for a Construction Company!
Updated September 08, 2021

Bridge: A Learning Solution for a Construction Company!

Robert Nunez | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • Bridge Learn

Overall Satisfaction with Bridge

Bridge is used across our entire organization. In a few weeks, Perform will be released to our salaried portion of our organization. Bridge Learn addresses ease of use. Because of how easy it is to use, we have increased usage which is a major for us.

Pros

  • Bridge's customer service is second to no one. Any problem I have is immediately addressed. What you experience from their sales staff is only an example of what you will experience from their success manager. They present real-life solutions and better yet, if they do not have a solution, they will not make one up.
  • Ease of use. We are a construction company and many of our guys chose construction as a profession so that they did not have to use a computer. Technology has caught up with us and now we must use it. Our guys never used our previous LMS because it took too many clicks to get what you wanted. With Bridge, it is easy to maneuver around and find things. As an administrator, I love that it takes less time to add anything (sessions, live training, SCORM files) and you have to do it once. Saves me lots of time.
  • Elegant Design. Bridge is beautiful. People like well-designed sites and Bridge is absolutely clean and beautiful.
  • Follow through. When they say they are going to do something, they actually do it. What a concept. While we were buying Bridge, it did not do multiple session days. I questioned them about it and they assured me that it would be added in a few weeks. About a week after we committed to Bridge, that feature was added. They are about to follow through with their promise to improve their reporting (see con).

Cons

  • Reporting is horrible. Probably the worst I have ever seen. The transcript report is useless. It gives us a Bridge ID number and a session ID, so unless you run several reports and combine them, you will not know the name of the learners nor the name of the course. Here is a caveat, I have seen the preview of their reports and it looks to solve this problem. However, right now in June of 2018, I have to bring it up. Once the reporting is improved, this will go with one of their strengths I mentioned under Pros.
  • No certification feature. They do have a decent work around, but it's not exactly helpful when it comes to notifications of managers.
  • Permissions are a little difficult. For some functions, you have to give the a non-admin person way too much permissions to just allow them to take attendance.
  • The impact has been extremely positive. Our learners are going into Bridge to look for training. They have NEVER done that before when we had another LMS. This is because of how beautifully designed Bridge is. We have a great learning environment here and now, we have an LMS that promotes the that environment.
This is almost apples and oranges. Cornerstone is very good and does everything. But, they are clunky and old. Their design is last century and their customer service is non-existant. To load a SCORM file, it takes roughly 20 minutes to get everything done. With Bridge, it takes five minutes at most. As I said, this comparison is almost unfair because these two could not be more different. Cornerstone has every bell and whistle and Bridge does not and that is by design. For me, I needed my hand held and we needed an LMS that our guys would find easy to use to drive them to our learning platform. This is what Bridge did for us.
If you are a smaller company, it is perfect. If you are new to managing an LMS, you could not ask for a better partner. Their customer service is second to none. If I were a company of over 10,000 people, it might not do what you want. Bridge does not have all the bells and whistles that other LMSs do by design.

Bridge Learning Platform Feature Ratings

Course authoring
10
Course catalog or library
8
Player/Portal
10
Learning content
10
Mobile friendly
9
Progress tracking & certifications
7
Assignments
10
Compliance management
8
Learning administration
10
Learning reporting & analytics
1
Social learning
7

Using Bridge

  • We have our guys requesting elearning. This was a surprise! They have embraced it and want more. This goes to the ease of use.

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