CentOS 7 simply the best
November 02, 2017

CentOS 7 simply the best

Olumayowa Mosuro | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with CentOS

The centos 6.5 Linux operating system is used mainly for our Asterisk PBX solutions. This solution is used for our retention agents to communicate with customers via this system. The O.S is configured at the IT departments and is used for retention contact center.

We have addressed a lot of problems for our retention team as we have a more robust solution that can be managed on a reliable operating system. Centos is free open source Linux based system that is stable and prone to various and easy to use. The agents at the contact center can perform the various functions via asterisk solution perfectly.
  • The operating system is open-source Linux based distribution. These have helped companies to spend money on purchasing licenses unlike the Windows operating system
  • You can find solutions to any issues for the operating system. Since it is a community build, access to basic troubleshooting or problems for CentOS can be found easily online. Other operating systems you might need to pay for their help desk assistance.
  • The command line in CentOS is really a valuable tool especially for the developers. This is one way in which applications can be installed and function properly. But one has to be a master of coding before performing functions on the OS.
  • Security is not an issue for the operating system as most linux boxes are prone to security. Unlike the Windows operating system, you might want to spend money buying an anti virus to run on your servers which is not really cost effective.
  • Less text editors.
  • Options for full access for admin users.
  • More security functionalities for root access.
  • Server updates can take a while. The time for this can be reduced.
  • Agents' KPI has improved which has helped our companies hit their sales margin.
  • More customers have applied for our product as a result of the CRM solution developed.
  • Improvement of sales within 2 months.
It is more robust and easy to use, troubleshooting tips can be found online. You can also get community help as well. It is prone to security as compared to other OS. Updates are downloaded and installed in which an admin user can see the progress via the Command line interface.
It is well well suited for PBX solutions such as Asterisk, voice-over IP and CRM solutions, database solutions. Not well suited for security solutions, network monitoring.