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To connect or not to connect
Updated June 13, 2018

To connect or not to connect

Hawkinson, John | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Cisco 800 Series Industrial ISR (IR 800)

They are critical in connecting our 100 WAN sites and edge connectivity.
  • Once they are configured you can basically forget them until your (NMS) network management systems notify you of an issue
  • Simple EIGRP configuration
  • Super cost effective
  • Most are single power supply
  • If they aren't a full 19" 1U device you have to purchase rack ears separately from the device
  • VPN tunneling can be a bit of a configuration challenge
  • Buying a router and a layer 2 switch in low bandwidth deployments can save hundreds of dollars.
  • The flexibility of the IR800 makes it the perfect edge processing IoT device. We would be able to change our backhaul method as needed with changing devices.
  • With the new port configurations we have been able to consolidate to single routers where before we had to use 2 or more.
We have only used Cisco Routers, why trade a BMW for a Hyundai.
I think that there is a Cisco router for every deployment.

Using Cisco 800 Series Industrial ISR (IR 800)

2 - Edge and WAN connectivity
2 - Network Engineers and network admins.
  • Internet Edge
  • WAN connectivity
  • Edge proccessing
  • For traffic control connectivity.
  • We are investigating their role in IoT
  • High and low temp deployments
We are already looking at more purchases

Evaluating Cisco 800 Series Industrial ISR (IR 800) and Competitors

  • Price
  • Product Features
  • Product Usability
  • Prior Experience with the Product
We are very familiar with how the devices work and have a long history of dependable deployments.
I wouldn't.

Cisco 800 Series Industrial ISR (IR 800) Implementation

The more you can plan in advance the easier the deployment will be.
  • Third-party professional service company
ConvergeOne
Change management was a major issue with the implementation - Give yourself an easy backout plan.
  • Found a bug that affects ssh.

Cisco 800 Series Industrial ISR (IR 800) Training

  • Online training
  • Self-taught
My training was through a third party that had good knowledge but wasn't able to answer all of my questions.
Yes it was, Cisco has tons of Google-able materials and good forums that can help

Cisco 800 Series Industrial ISR (IR 800) Support

People have bad days and some things are deemed not critical enough to fix.
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None
No
We have onsite spares.
Cisco's advanced service dug in and solved our configuration problems when working a proof of concept around the IR829 routers.

Using Cisco 800 Series Industrial ISR (IR 800)

My experience is that there is always something that proves to be just a bit tedious to get figured out but once you do it is easily duplicated
ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None
  • Eigrp set up
  • T1 configuration, module installation and setup
  • Trunking to the switch
  • BGP configuration is a bit difficult if you don't have experience configuring it.
  • VPN setup can be confusing unless you have done a couple previously

Cisco 800 Series Industrial ISR (IR 800) Reliability

Not every router can handle all situations and so you have to purchase the upgrade to do handle the new requirements.
Cisco routers can be configure and forgotten unless you are adding to the configuration or on the rare troubleshooting event.
Cisco routers can be configure and forgotten unless you are adding to the configuration or on the rare troubleshooting event.