To connect or not to connect
Updated June 13, 2018

To connect or not to connect

Hawkinson, John | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Cisco Routers

  • Cisco ISR 1000 Series
  • Cisco ISR 4000 Series
  • Cisco 800 Series Industrial ISR (IR 800)
They are critical in connecting our 100 WAN sites and edge connectivity.
  • Once they are configured you can basically forget them until your (NMS) network management systems notify you of an issue
  • Simple EIGRP configuration
  • Super cost effective
  • Most are single power supply
  • If they aren't a full 19" 1U device you have to purchase rack ears separately from the device
  • VPN tunneling can be a bit of a configuration challenge
  • Buying a router and a layer 2 switch in low bandwidth deployments can save hundreds of dollars.
  • The flexibility of the IR800 makes it the perfect edge processing IoT device. We would be able to change our backhaul method as needed with changing devices.
  • With the new port configurations we have been able to consolidate to single routers where before we had to use 2 or more.
We are mainly an EIGRP shop which makes compatibility a must-have requirement.
We tend to utilize firewalls for these functions.
The Cisco Router has given us the confidence and comfort to sleep at night knowing our customers are accessing the resources they need even when we are not in the office.
We have only used Cisco Routers, why trade a BMW for a Hyundai.
I think that there is a Cisco router for every deployment.

Cisco Routers Additional Questions

People have bad days and some things are deemed not critical enough to fix.
  • Internet Edge
  • WAN connectivity
  • Edge proccessing
  • Price
  • Product Features
  • Product Usability
  • Prior Experience with the Product
We are very familiar with how the devices work and have a long history of dependable deployments.

Using Cisco Routers

2 - Edge and WAN connectivity
2 - Network Engineers and network admins.
  • For traffic control connectivity.
  • We are investigating their role in IoT
  • High and low temp deployments
We are already looking at more purchases

Evaluating Cisco Routers and Competitors

Cisco Routers Implementation

The more you can plan in advance the easier the deployment will be.
  • Third-party professional service company
Change management was a major issue with the implementation - Give yourself an easy backout plan.
  • Found a bug that affects ssh.

Cisco Routers Training

  • Online training
  • Self-taught
My training was through a third party that had good knowledge but wasn't able to answer all of my questions.
Yes it was, Cisco has tons of Google-able materials and good forums that can help

Cisco Routers Support

Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
No - We have onsite spares.
Cisco's advanced service dug in and solved our configuration problems when working a proof of concept around the IR829 routers.

Using Cisco Routers

My experience is that there is always something that proves to be just a bit tedious to get figured out but once you do it is easily duplicated
Like to use
Relatively simple
Easy to use
Technical support not required
Quick to learn
Feel confident using
  • Eigrp set up
  • T1 configuration, module installation and setup
  • Trunking to the switch
  • BGP configuration is a bit difficult if you don't have experience configuring it.
  • VPN setup can be confusing unless you have done a couple previously

Cisco Routers Reliability

Not every router can handle all situations and so you have to purchase the upgrade to do handle the new requirements.
Cisco routers can be configure and forgotten unless you are adding to the configuration or on the rare troubleshooting event.
Cisco routers can be configure and forgotten unless you are adding to the configuration or on the rare troubleshooting event.