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If you are a Project Manager, Clarizen is worth a look.
January 10, 2014

If you are a Project Manager, Clarizen is worth a look.

Carlos Chang | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction

  • Incorporation of dependent dates for milestones; series of events automatically adjust depending on other events in the product pipeline.
  • Ability to share personalized schedules, in real time, with our clients.
  • Built-in ecosystem for magaging and notifying assigned personel to duties
  • limited online resources for customization. There were a few instances where we wanted to tweak some sub categories to autofill with previously entered information. We couldn't get that to work.
  • Online system would sometimes drag depending on the size of the project. It was particularly challenging to use the site on mobile devices and tablets.
  • A bit of a learning curve. There is a lot of detail that can be added on the back-end of the software. It takes a bit of time to get everything organized.
  • Great customer feedback related to real-time availabilty of project status. We could tailor gant charts to various customers within an organization fairly quickly.
  • Seeing real-time breakdown of costs and time for projects was great. The main page with summary charts was a great way to get information at a glance.
  • Clarizen use definitely helped us stream-line project planning and assisted with identifying bottlenecks.
  • We run many projects in parallel with similar timepoints (pre-, interim-, and post-). The software was pretty straight forward, permitting us to create one project outline then dupiclating it (as a template) for a number of others.
We are a mid-size contract research organization and this software was a bit overkill for our team as a whole. From a project management perspective, I thought the software was spectacular. It definitely helped me organize and visualize what was happening in all of my projects. I liked the layout, interface, and ability to add as many details as I wanted (in a time dependent manner). There was a little bit of a learning curve, but not bad at all. The challenges were on the accounting/finance side and with some of our technical staff. Our accounting and finance folks found it challenging to transfer all of our client, inventory, and procedural information into Clarizen. We did not have an easy way to port information from our current system (Quickbooks) to clarizen. Technical staff pushed back on the daily requirements to accurately manage their assigned tasks. They were, in many cases, reluctant to learn a new on-line system. If you team isn't too tech savvy, roll out of this product will be a challenge.
For project management, this software is exactly what you need. Multiple projects (with subprojects) can be set up and viewed at a glance to evaluate progress. Project specific information and charts can be provided to clients at a moments notice and once set-up, projects are easily copied and used as templates for future work. The devils are always in the details, and there is no shortage in the details that may be incorporated into this system. Depending on your needs, this software can probably do it - it will just take a little time to get everyone on board.