Perfect for employers who are searching for an affordable solution for employee monitoring
May 03, 2021

Perfect for employers who are searching for an affordable solution for employee monitoring

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with CloudDesk®

It is being used across the whole organization to ensure employee productivity is optimized. CloudDesk® ensures that employees are making the best use of their time, either in remote work environments or in the office, and keep track of their activities, break times, when they're starting to work and when they're signing off.

Pros

  • Ensures time tracking of employees
  • Tracks website and usage pattern of employees
  • Ensures that the employee is working

Cons

  • Some features are still rough around the edges
  • Some bugs
  • Factors such as idle time are shown separately--one needs to manually add them
  • Time tracking
  • Knowing who's working on what
  • Verifying employees' identities
  • Increased employee productivity
  • Enhanced employee engagement
  • Peace of mind
Affordability and ease of use are much more feasible than Time Doctor or any of the other solutions we've seen.
Moreover, it was run by a few employees on a trial basis and they said that CloudDesk® was easier to use and used fewer resources than the competitors. While it didn't have all the features of its competitors, it had all the features required.

Do you think CloudDesk® delivers good value for the price?

Yes

Are you happy with CloudDesk®'s feature set?

Yes

Did CloudDesk® live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of CloudDesk® go as expected?

I wasn't involved with the implementation phase

Would you buy CloudDesk® again?

Yes

CloudDesk® is ideal for remote work environments and where employers need to gain insights into workers' activities--whether they're on the right track or not, and so on. It is ideal for call centers, data entry specialists, etc.
It is less ideal for creative workers, as their work is subjective and numbers cannot usually be put on them.

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