CMiC from a PM's perspective
April 18, 2020

CMiC from a PM's perspective

Tony Ricca | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source

Software Version

Construction Platform

Modules Used

  • Accounting & Financial Controls
  • Enterprise Content Management
  • FIELD: Project Management & Collaboration
  • Project Controls

Overall Satisfaction with CMiC Construction Platform

We use the platform across the whole company from project management to accounting to payroll. It addresses several of the facets of the business and allows them to cohesively "talk" to one another.
  • Project financial forecasting: has good ability to manage all costs from one screen which is a great time saver and gives you the ability to see the effects of your changes real-time.
  • Invoice review and approval gives you the ability to review the data and actual invoice (PDF) and make real time changes as necessary.
  • Production of various reports that relate to the content they were created from.
  • Accessing different projects as if you were in a data base is troublesome. Running server queries and constantly having to type in your project is time consuming.
  • When creating timesheets, I don't have the ability to copy lines that I've already created. I'm forced to start from scratch on every line which is time-consuming. I also don't have a function to copy previous timesheets when I know the information from the previous week will be the same as the current week I'm about to populate.
  • In the forecasting and financial modules, CMiC can get quite glitchy with the internet platform. I run Firefox and Google. What happens is the financial matrix on the screen starts to detach itself, meaning when you scroll on the screen some of the columns move and others don't. The information becomes misaligned and you have to back out and start again.
  • CMiC very much needs a way to customize meeting minutes. It's very very troublesome to group topics or add subject matter to a new item to an existing topic. The UI should be more fluid and usable so the user can add lines where ever they need to and have the item number expand to incorporate that.
  • Customer service really likes to argue and debate issues we have. The attitude they have is that CMiC is correct and the user is the issue. We have had several issues especially in payroll where things were wrong. We were forced to created case studies over time to prove the point. This seems exactly the opposite of the purpose of customer service.
CMiC was the software currently in use when I joined Pence. I've used Prolog, Constructware, and Procore. All seem to have their advantages and disadvantages. If CMiC was able to mirror the user interface of Procore then this software could be amazing. A program should be very intuitive. CMiC has improved greatly over the years from the last time I used it but it's still very esoteric.
Now that I'm getting comfortable with the software, things seem to be going pretty well. I rate it a 7 because I have outlined some areas that could vastly improve.

Do you think CMiC Construction Platform delivers good value for the price?

Not sure

Are you happy with CMiC Construction Platform's feature set?

Yes

Did CMiC Construction Platform live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of CMiC Construction Platform go as expected?

I wasn't involved with the implementation phase

Would you buy CMiC Construction Platform again?

Yes

As a PM, the 'back office' functionality is where I mostly engage the program. I think it does mostly a good job combining several modules but has a large room for improvement on the user interface, customization, and intuition.
Scalability seems fine. The issue is the lack of intuition for new users so this would be problematic for companies that have a lot of people due to the need for training resources.
CMiC seems well suited for financial activity, invoice management, and pretty much most things that would act like data entry into a server where the program can process the data and provide a response or a report. Where CMiC seems to struggle is having an intuitive user interface where the user has the ability to customize the module to suit their needs. A great example is the lack of customization in creating meeting minutes and the lack of ability to actively update the minutes and see previous notes. You have to print your previous minutes and have them on the side of the screen to be able to run a meeting and update the minutes at the same time. Most people have laptops in a meeting and don't have the luxury of two monitors. Due to this, I handwrite notes to later update CMiC. This is very time-consuming. Software such as Procore allows you to easily see and update your minutes all in one place.

CMiC Construction Platform Feature Ratings

Plan distribution & viewing
Not Rated
Plan markups & sharing
Not Rated
Document sharing
Not Rated
Issue tracking & punchlists
7
Photo documentation
Not Rated
Jobsite reports
7
RFI tools
7
Collaboration & approvals
3
As-built drawings
Not Rated
Mobile app
Not Rated
Submittal design and management
4
Takeoff tools
Not Rated
Job costing
Not Rated
Cost databases
7
Cost calculator
Not Rated
Bid creation
Not Rated