Digital Shadows is a big help in Cyber Security Exposure and in its demostartion
June 03, 2022
Digital Shadows is a big help in Cyber Security Exposure and in its demostartion
Score 10 out of 10
Vetted Review
Overall Satisfaction with Digital Shadows
We used Digital Shadows with some of our customers in these three last years to find every kind of Company data in the web and outside the Company borders.
- We found company emails used for personal uses.
- We found internal documents in deep web.
- We found news and information about the company managers on social media not delivered by the company.
- I'd like to have still more features for searching on social media.
- I'd like to have a better interface for configuration.
- It's expensive for middle and small companies, I'd like to have a reduced-features version for them.
- Full text search of documents, words, names, emails, etc...
- Possibility to execute search on in deep web and social media.
- Easy execution of searches.
- DS gave more visibility on the company cyber exposure.
- Results of DS searches helped to solve security holes in people's behaviour.
- Company management reached more awareness about company cyber exposure.
The other product didn't have searches on Social Media.
Do you think Digital Shadows delivers good value for the price?
Yes
Are you happy with Digital Shadows's feature set?
Yes
Did Digital Shadows live up to sales and marketing promises?
Yes
Did implementation of Digital Shadows go as expected?
Yes
Would you buy Digital Shadows again?
Yes
Using Digital Shadows
6 - Consultants
6 - We are Cyber Security Consultants
- Identify company cyber exposure.
- Identify internal documents on the web and social media.
- Demonstrate to management the cyber security exposure.
- Exposure in social media.
- Lost documents.
- Information about company managers in web not delivered by company.
- To avoid cyber security exposure.
- Improve a continuous use of DS.
- Use it also for supplier analysis.
Evaluating Digital Shadows and Competitors
- Product Features
- Product Usability
It permits to easily search in deep web and social media for documents, words, names, emails, etc...
Digital Shadows Implementation
- Third-party professional services
We are a third pary implentation partner and we helped some customers in implementation.
Yes - Initial configuration
First results analysis
Tuning
Daily/Weekly analysis
First results analysis
Tuning
Daily/Weekly analysis
Change management was minimal - In my experience there wasn't any direct Change Management: results of DS analyses brought some change in management and employees' awareness and behaviour.
- Customers weren't used to using a solution like DS.
- Most people did not believe most of the results obtained were possible.
Digital Shadows Support
| Pros | Cons |
|---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
We used it in the first phase, then we gave it to our customers by ourselves.
The first time we used DS we encountered a customer interface with no knowledge of English, and with some doubt about the necessity of implementing a solution like DS. Speaking with me and the people of DS changed the mind of the customer and it was the main internal sponsor of the solution.
Using Digital Shadows
| Pros | Cons |
|---|---|
Like to use Relatively simple Easy to use Well integrated Consistent Quick to learn Convenient Feel confident using | None |
- Search is very easy and functional.
- Results display.
- Initial configuration is just a little complicated and needs some knowledge.