EMS for Me!!!
October 02, 2018

EMS for Me!!!

Gina Lee | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with EMS Software

EMS is being used by the company that I work for. We use EMS to book rooms in our conference center and other areas in the building. We are currently rolling EMS out to our field office to be able to book rooms as well. It address issues with rooms being booked but not used. The EMS system allows rooms not being used to be released and we are not able to run reports on rooms being used /not used.

Pros

  • Reporting on resources.
  • Reporting on room bookings.
  • Reporting on room cancellations.
  • Web app is a one-stop shop for all booking needs.

Cons

  • When using the plugin for Outlook users would like to be able to move their meeting on the outlook side and not have to go into EMS.
  • Users would like the reoccurring option inside the Outlook app instead of selecting reoccurring first and then going into EMS.
  • Positive impact is that when booking a reoccurring meeting time in cut in half because options are giving for rooms and how many times the room is available.
EMS is more of a one stop shop for all booking needs. You can add different resource to EMS like Catering.
There has been some IT things for the company that had to be fixed for it to run smoothly like updates changing some of the settings.
EMS is very configurable for each company needs. Think some of the configurations could be shorting. But overall easy once learned.
EMS is well-suited for booking large meeting rooms when it comes to the conference center and less appropriate when a one-person room is needed.

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