Blackbaud Grantmaking Review
January 31, 2018

Blackbaud Grantmaking Review

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Blackbaud Grantmaking (formerly GIFTS Online)

The foundation uses Blackbaud Grantmaking for all grant applications and discretionary/matching requests.
  • Organizes past grant requests and awards
  • Easy to make updates to applications
  • Love the dashboard feature so I can see all of the information that helps me to do my job!
  • The option to make detailed edits to applications.
  • Organizations on the dashboard need to stay in alpha order. I get tired of clicking on that button!
  • Maybe bigger servers? GO gets VERY slow in the afternoons. It's my understanding that it's not my network but it is the 'cloud.'
  • Less time spent searching for application info during board meetings. We have Blackbaud Grantmaking up and running.
  • Great customer service - when you do get someone on the phone. Customer Service seems overloaded at times.
  • Easy for nonprofits to use and apply for funds.
There are a few other foundations in town that use Blackbaud Grantmaking. We work together on best practices.
It's a great way to manage board requested matching and/or discretionary funds.