Overall Satisfaction with IBM Clinical Development (ICD)
IBM Clinical Development is used in Research and Development to capture and house data generated during various clinical trials. It provides a platform to build a study database, and enables cleaning and monitoring of the data that is used to prepare the listings for FDA submissions. This application allows us to control and track user access, has many reporting features, and provides an audit trail of all actions performed in the database.
- Study build process is relatively easy to learn, and there are many tools within the system to help builders throughout the process.
- Outstanding support - both technical / Helpdesk (with system features and capabilities) and project management. Each organization has their own Client Success Manager, and ours is doing an excellent job.
- Periodical enhancements based on the users/clients/s feedback.
- Training materials are very well prepared and organized.
- The response to suggestions/issues on how to enhance the system functionalities is slow.
- Use of some functionalities is non-standard and requires additional payments.
- Certification in certain modules (e.g. Data Migrator) is expensive.
- By providing a user-friendly platform for the clinical sites and monitors, it speeds up the data cleaning process, which means savings in time and cost.
- Some non-standard or custom functionalities are expensive.
The selection was made by previous stakeholders based on IBM Clinical Development suitability to handle medical device data and costs.
Do you think Merative Clinical Development delivers good value for the price?
Yes
Are you happy with Merative Clinical Development's feature set?
Yes
Did Merative Clinical Development live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Merative Clinical Development go as expected?
I wasn't involved with the implementation phase
Would you buy Merative Clinical Development again?
Yes