Simplify Ustream - an IBM program for streaming
August 15, 2019

Simplify Ustream - an IBM program for streaming

Wayne Gentry | TrustRadius Reviewer
Score 6 out of 10
Vetted Review

Software Version

Streaming Manager (Ustream Pro Broadcast)

Overall Satisfaction with IBM Watson Media's Video Streaming

We are a video production company that has multi-camera set-ups. I stream events like meetings, TedX, commencement exercises, and sporting events.
  • Good Statistics
  • After you get into your account, it is user-friendly.
  • After IBM took over it does not offer notices when a channel you have joined is live.
  • Since IBM took over it is not easy to find your channel with the live stream.
  • I wish they would have made it easier as an original Ustream customer to sign in and see your stream easier.
I have never had a problem streaming to whatever audience I've had. Most of my streaming is for a closed group.
It is a good streaming platform but needs to be modified so it is easier to use. When it was Ustream, it was easy to get notified when the channel went live. You could find your stream easily. I wish when IBM took over they would have made signing in and using the program easier, but it has too many steps to use it now.

It is hard to find out how to pay-per-view. I wish it was easier to talk to someone about how to use it to pay-per-view. I am missing opportunities because I need someone to handle Customer Service, take the payments and handle the sign-up part of the process.

IBM Video Streaming Feature Ratings

Lead generation
5
Video personalization
5
eCommerce
1
Support for advertisements
1
Video SEO
Not Rated
Video access controls
5
User management
3
Video link sharing
8
Internal video
Not Rated
External video
Not Rated
Player customization
5
Embedded videos
5
Video quality / Bandwidth controls
7
Mobile compatibility
7
Streaming quality reports
9
Per viewer tracking
9
Per video tracking
9
Video analytics dashboard
9
On-Demand video
1
Live streaming
5
Impact of streaming on network
5
Video upload & format support
2
Video library / File management
2
Video portal
4
Audience polling
8
Audience Q&A / Live chat
8
Video comments
8