To Keap or not to Keap that is the question.
April 07, 2022

To Keap or not to Keap that is the question.

Mark Barton | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

Infusionsoft by Keap

Overall Satisfaction with Keap (formerly Infusionsoft)

We purchased and used Keap for about 10 months. I did so to try to get our marketing message out to the world. It was very robust. Lots of integrations with other products. We needed the ability to keep data syncing across all of our internal systems. So we decided to use this product.

Pros

  • Building complex funnels
  • Keeping in contact
  • Visibility

Cons

  • Cost
  • Ease of deployment
  • Getting on whitelist for Email delivery
  • Saved time
  • Let us know who was clicking on advertising.
  • Let us do drip campaigns.

Do you think Keap delivers good value for the price?

No

Are you happy with Keap's feature set?

Yes

Did Keap live up to sales and marketing promises?

Yes

Did implementation of Keap go as expected?

No

Would you buy Keap again?

No

I believe it would work well for larger companies. Since I am a one-man shop it seemed to be overwhelming for us to implement. When we hired a third party to help it got worse in my option. So I would say it would be best to hire an expert to help you implement this system.

Keap Feature Ratings

8.3
Landing pages
9
Mobile optimization
7
Email deliverability reporting
7
List management
10
9.5
Lead nurturing automation
10
Lead scoring and grading
8
Data quality management
10
Automated sales alerts and tasks
10
10.0
Calendaring
10
8.5
Standard reports
10
Custom reports
7
10.0
API
10
Role-based workflow & approvals
10
Customizability
10
CRM Project Management ()
Not Rated

Comments

  • Ava Wiebe | TrustRadius Reviewer
    Ava Wiebe
    (Vendor Representative) commented 4 years ago
    Hi Mark, I'm so glad to hear that you have found Keap useful in your business! If you are looking for an expert to help you implement Keap, I encourage you to check out the Keap marketplace where we highlight partners that can help you implement the product. https://marketplace.keap.com/

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