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Lucidchart review
February 23, 2023

Lucidchart review

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Lucidchart

Lucidchart has a very small learning curve. Anyone can start using the basics of it within just a few minutes and a bit of practice. Some of the more advanced features might take a bit longer to figure it out, but it’s still much easier than most software that does the same thing.
I used lucid charts do design conversation flow for chatbots and IVRs.Lucid helps me organize my ideas and easily present them to customers and team mates. I’m also able to share my design with coworkers so that we can collaborate together. This type of collaboration helps with productivity and better designs.
  • Sharing
  • Duplicating objects
  • Aligment
  • Colored tabs
  • Improving lines
  • Faster
  • Productivity
  • Time saving
  • Collaboration
We use very little integratio. With lucidchart where I work. The most we do is add lucidchart links to atlassian jira, which makes it easy for developers to refer back to flows. We also integrate with slack, where we are able to share the flow with many people at once by adding a link to a design on a specific slack channel.
I haven’t used lucidchart support yet. However, the time I post a suggestion for a feature on a community channel, within a day or two I received a message teaching me where to go to submit feature request to the product team. Posting the suggestion was easy and submitting my Feature request to the correctness was also easy.

Do you think Lucid Visual Collaboration Suite delivers good value for the price?

Yes

Are you happy with Lucid Visual Collaboration Suite's feature set?

Yes

Did Lucid Visual Collaboration Suite live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Lucid Visual Collaboration Suite go as expected?

I wasn't involved with the implementation phase

Would you buy Lucid Visual Collaboration Suite again?

Yes

For designing chatbots and IVRs. Lucid helps me design big and small flows for IVRs and chatbots. With lucidchart I design detailed flows, including integration points, screenshots, sticky notes, and have the ability to see comments from coworkers and customers. Lucidchart also allows for easy integration with jira and slack. Sharing and downloading flows in different formats is also another benefit of lucidchart.