Overall Satisfaction with Mailtrap
In our software development firm, we use Mailtrap to test and manage email workflows within our three applications. It helps ensure that system-generated emails are correctly formatted, delivered to the intended recipients, and spam-free. We use it in different development environments to collaborate as a team and make testing and sending emails easier.
- Flexible for engineering teams. Mailtrap works well in environments where multiple developers are responsible for email functionality.
- We're on the Enterprise plan which allows for customizations for our needs. For example, we had a request not to record email bodies for privacy reasons, and Mailtrap enabled that pretty fast.
- The user experience is awesome. The platform is easy to use and the support team responds fast and helps us out with any questions.
- Inbox placement analysis - currently, Mailtrap does not offer inbox placement analysis. But their analytics dashboard compensates well for that.
- Efficiency - Made testing emails faster, so we can launch new features quicker.
- Reliability - Enhanced the reliability of our email notifications (transactional emails). It really improved our customer satisfaction.
- Cost-Effective - Avoided the need for multiple tools and saved us money by consolidating our email testing, sending, and management.
sendgrid is powerful for email delivery, but Mailtrap's dedicated testing environment and focus on development teams made it the clear choice for our needs. Its ability to simulate various email scenarios without affecting real users is unmatched. Plus, their sending is reliable, regardless of your volume.
Do you think Mailtrap delivers good value for the price?
Yes
Are you happy with Mailtrap's feature set?
Yes
Did Mailtrap live up to sales and marketing promises?
Yes
Did implementation of Mailtrap go as expected?
Yes
Would you buy Mailtrap again?
Yes