Overall Satisfaction with Oracle Service (formerly Oracle Service Cloud)
Oracle cloud platform is used to manage our finances team's data and invoicing. It has created freedom of accessing and also storing information securely over the cloud. Their team uses it as a cloud-based sales tracking system and fulfillment along with PBCS for user management and access control to several different governance modules and reporting features.
- Can easily add or remove resources as needed.
- Allows database utilization
- Integration with other Oracle product solutions is straightforward and efficient
- Difficulty using the search features in SuiteAnswers, its a maze can't pinpoint the correct solution for specific questions.
- The need for more tutorials on how to use Oracle cloud platform.
- The dashboards should be easier to understand and manage.
- I'm in IT, I cannot comment on this area only business can provide this detail
- I'm in IT, I cannot comment on this area only business can provide this detail
Do you think Oracle Fusion Service delivers good value for the price?
Not sure
Are you happy with Oracle Fusion Service's feature set?
Yes
Did Oracle Fusion Service live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Oracle Fusion Service go as expected?
I wasn't involved with the implementation phase
Would you buy Oracle Fusion Service again?
Yes