Patron Manager, the superior CRM platform for small to mid-sized arts organizations
December 20, 2017
Patron Manager, the superior CRM platform for small to mid-sized arts organizations
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with PatronManager
We use PatronManager in our Development, Marketing, and Box Office departments. The platform provides accessible CRM capabilities in a user-friendly interface. Reporting across departments is seamless and easy to accomplish with Patron Manager's intuitive user interface. Support is readily available from PatronManager staff at all times. In addition, as this is a Salesforce-backed program, we have access to the wide variety of third-party plugins to integrate with our system.
- Building custom reports is intuitive and user friendly.
- Integration with third party apps such as MailChimp is seamless and functional.
- Support requests are handled quickly, and the annual user conference offers special training and in-person demos.
- I would like to see more features for fundraising gala planning + execution integrated into the system.
- Since moving to PatronManager in 2011, we have seen a marked increase in paid attendance and contributed revenue.
- e-tapestry and raiser's edge
The PatronManager user experience is far superior, and custom report-building is the easiest I have ever seen on a CRM platform. Pricing is also competitive, and customer service + support far exceeds other platforms I have used in the past.