Improve Reltio Connected Data Platform Support !!
October 05, 2023
Improve Reltio Connected Data Platform Support !!
Score 6 out of 10
Vetted Review
Verified User
Overall Satisfaction with Reltio Connected Data Platform
Reltio Connected Data Platform is used for mastering customer data.
- User Friendly Interface
- APIs to connect to the platform
- Less Downtime
- Address Cleansing is not as per expectation for Non US Addresses.
- Reltio Support is not very prompt
- RDM - Source To Canonical Resolution should be made country dependent in backend APIs
| Pros | Cons |
|---|---|
Kept well informed | Slow Resolution Poor followup Less knowledgeable Problems left unsolved Escalation required Difficult to get immediate help Need to explain problems multiple times Slow Initial Response |
Do you think Reltio Connected Data Platform delivers good value for the price?
Not sure
Are you happy with Reltio Connected Data Platform's feature set?
No
Did Reltio Connected Data Platform live up to sales and marketing promises?
No
Did implementation of Reltio Connected Data Platform go as expected?
No
Would you buy Reltio Connected Data Platform again?
No