Reltio Connected Data Platform Review
October 05, 2023

Reltio Connected Data Platform Review

Shivani Jha | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Reltio Connected Data Platform

Reltio Connected Data Platform is used to master customer data coming in from 30+ external and internal data sources using various integration patterns. We use Reltio to create a golden customer profile, maintain customer hierarchy, affiliation and reference data
  • affiliation between hcp and hco and hco and hco along with nuanced attributes
  • historical slicing of profile
  • address data cleansing - sometimes there is cleansing inconsistency eg: loqate unable to cleanse whereas google can quickly detect
  • incremental RDM loads
  • Holistic customer segmentation
  • Enabled transparency reporting for multiple BUs
ProsCons
Quick Resolution
Knowledgeable team
Kept well informed
Immediate help available
Support cares about my success
Escalation required
Need to explain problems multiple times
Slow Initial Response

Do you think Reltio Connected Data Platform delivers good value for the price?

Yes

Are you happy with Reltio Connected Data Platform's feature set?

Yes

Did Reltio Connected Data Platform live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Reltio Connected Data Platform go as expected?

Yes

Would you buy Reltio Connected Data Platform again?

Yes

Reltio Connected Data Platform is well suited for global implementation where the benefits of cloud native SaaS needs to be leveraged over on-prem traditional solutions. For DQ focused MDM solutions, Reltio provides DQ integration patterns that may not always fit into the advanced use case of users.