Go Salesforce
October 12, 2015
Go Salesforce
Score 10 out of 10
Vetted Review
Verified User
Software Version
Professional
Modules Used
- SalesCloud
- Force.com
- Chatter
- Partner Portal
- Content
- Knowledge
- Service Cloud, Live Agent, Flows, Process Builder, Community
Overall Satisfaction with Salesforce.com
We use Salesforce.com to support various business groups within the company. It starts from sales users using Sales Cloud (Opportunity/Quotes/Products/Assets) to Service Cloud (Consumer Call Center). Other than Marketing Cloud, we use all modules of Salesforce - Standard/Custom Objects, VF Pages, Controllers, Components, Live Agent, Flows, Process Builder (just started), Workflows, Triggers, Chatters, Macros, Price Books, etc. The list is endless. In addition, we have interfaces between various other CRM systems across the company - Oracle EBS, PeopleSoft, SharePoint, HighJump, etc. Plus, an interface between our hardware devices and Salesforce for automatic firmware download and product registration. And much more. An essay of 200 words is not enough. We support 2500+ users and this number is increasing exponentially. Love Salesforce.
- Open API - Connect with anything. Build anything.
- Full customization PLUS click and configure (you can build a full blown application without coding).
- Strong foundation/architecture of standard objects.
- Customer Service.
- Increase Governor Limits.
- Default User Interface.
- Better Forecasting and Viewing
- Better Customer Support
- Engineering (Configurators)
Peoplesoft, Sharepoint