Item: SALESmanago
Rating: 10
Author: Andżelika Jędrzejczyk

Use Cases and Deployment Scope

SALESmanago CDP is the solution we use to automate our marketing efforts. This tool helps us adapt the offers to the preferences and needs of customers and increase the number of returning customers. We use SALESmanago CDP [for] such [things] as segmentation matrices and dynamic segments that allow us to better understand our customers and their purchasing practices

Pros and Cons

Very good support and training for customers
Multiple tools integrated into one
Easy to use, once you learn it

They should work on communicating system changes earlier

Return on Investment

Recovering inactive customers in an automatic win-back campaign
Better database segmentation
Increase customer loyalty

Key Insights

Do you think SALESmanago delivers good value for the price?

Yes

Are you happy with SALESmanago's feature set?

Yes

Did SALESmanago live up to sales and marketing promises?

Yes

Did implementation of SALESmanago go as expected?

Yes

Would you buy SALESmanago again?

Yes

Likelihood to Recommend

SALESmanago CDP is an ideal tool for e-commerce. It helps to save shopping carts, reach customers with personalized communication and increase sales.

Very Intuitive Tool for Marketing Automation

Overall Satisfaction with SALESmanago CDP & Marketing Automation