I recommend this to everyone!
January 13, 2017

I recommend this to everyone!

Rafael Zabala | TrustRadius Reviewer
Score 10 out of 10
Vetted Review

Overall Satisfaction with SharpSpring

We are using SharpSpring both internally as well as utilizing it for our clients. Internally SharpSpring is our sales and lead nurturing nerve center. All leads go into it, the sales pipeline is managed in it, and we use all of its tracking and workflow automation capabilities. For my clients, we set up it up to do the marketing automation part (tracking and workflow automation). We all love the tool.
  • Lead capture: Forms are easy to use and to integrate with Contact Form 7, leadpages, or any other form-builder (I am doing an integration with gravity forms next).
  • I am not aware of any other tool that comes close to the pricing and value. Not close, especially when you consider SharpSpring provides unlimited users!
  • Central management of all my clients on SharpSpring. I do not need to log in and log out into different licenses. I have one brandable dashboard to manage all my clients.
  • At first, I had a hard time understanding how they do automation. I was used to using a drag and drop "visualization" interface to build drip campaigns.
  • I also had a bit of a hard time getting used to their nomenclature. The way that automation processes are set up in SharpSpring are through two things... Tasks (which I was used to calling triggers) and Workflow (which I was used to calling task automation).
  • Because of this, there was a lot of a learning curve. It was not that hard, and I actually see now how it is a way superior way to program automation than using visual aids that would be cumbersome to try to set up and manage in large scale automation projects.
  • I tripled my sales capability right off the bat.
  • Using marketing automation has allowed me to follow up with more leads, monitor their activity on my site and automate responses based on user activity.
  • It is absolutely brilliant. The only problem is that I have not been able to scale my services accordingly.
SharpSpring provides me and my clients with several advantages over its competition (like Eloqua, Marketo, Pardot, Infusionsoft). First of all, you can not beat their licensing value. Each license comes with unlimited users. This alone beats all the competition. Secondly, they have integrated an awesome CRM (missing in all the other marketing automation tools) so you do not have to go out and buy licenses for that. Lastly, it is a COMPLETE marketing automation system with true behavioral marketing capabilities.
[The] best scenario is for marketing agencies looking to provide added value for their clients. The possibilities are truly endless here. The second best scenario is for any company looking to step into true lead nurturing and marketing automation. I have been able to scale sales and marketing efforts greatly leveraging marketing automation. I can not think of a bad situation, If you are a sales organization you need this or something very similar to this.

SharpSpring from Constant Contact Feature Ratings

WYSIWYG email editor
7
Dynamic content
Not Rated
Ability to test dynamic content
Not Rated
Landing pages
Not Rated
A/B testing
Not Rated
Mobile optimization
Not Rated
Email deliverability reporting
10
List management
10
Triggered drip sequences
10
Lead nurturing
10
Lead scoring and grading
10
Data quality management
10
Automated sales alerts and tasks
10
Event/webinar marketing
Not Rated
Social profile integration
Not Rated
Dashboards
6
Standard reports
Not Rated
Custom reports
Not Rated
API
Not Rated
Role-based workflow & approvals
Not Rated
Customizability
7
Integration with Salesforce.com
Not Rated