Marketing Automation & CRM Review - SharpSpring
March 27, 2019
Marketing Automation & CRM Review - SharpSpring
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with SharpSpring
Our agency uses SharpSpring as a CRM and MA platform for managing our own leads and sending personalized emails. We also use SharpSpring to manage our client's MA campaigns. Additionally, we set up the CRM for our client's sales team and provide support to their salespeople when they are using the CRM.
- By far SharpSpring has the best price when being compared to competitors, making it accessible for small businesses as well as large.
- The platform is very easy to use. I have clients, with varying technical skills, that have all been on-boarded successfully.
- I think the CRM would be perfect if SharpSpring had the ability to create custom reports, similar to Salesforce. Many of our clients have used Salesforce so that is what they are accustomed to. Having the ability to create a report with a drag and drop editor would be great.
- SharpSpring has provided clients clear insight into their marketing initiatives, tying each campaign to actual individuals in the database.
SharpSpring is much easier to use when being compared to these platforms. The interface is cleaner and the automations are much easier to create when compared to Marketo.