Snagit brings clarity to screenshots and communication, snagging time back in your day!
April 12, 2021

Snagit brings clarity to screenshots and communication, snagging time back in your day!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Snagit

Snagit is a critical tool that we use here in Information Systems to help with our technical support and training. It is an invaluable tool for showing exactly where an issue is and how to find different elements of an application. We even use it with the screen recording videos to show exactly how to utilize different functions.
  • Marking up screenshots in clear ways.
  • selecting and allowing manipulation within screenshots (cropping, etc.).
  • Blurring selectively without distracting.
  • Unable to record video within an RDP session.
  • Uses significant memory.
  • Learning curve takes a little while but once you know the tool it works well.
  • Selective screenshot size.
  • Blurring and markup tools.
  • History of screenshots and markups.
  • Reduction of time on training/production support calls (3 hours per week per resource).
  • Clarity of instructions, saving follow up questions (2 hours per week per resource).
  • The blurring of PII allows for sharing of quality screenshots without sharing data (significant reduction of risk and exposure).

Do you think Snagit delivers good value for the price?

Yes

Are you happy with Snagit's feature set?

Yes

Did Snagit live up to sales and marketing promises?

Yes

Did implementation of Snagit go as expected?

Yes

Would you buy Snagit again?

Yes

I suggest Snagit to everyone I talk to that works in any technology space, as I feel that every single employee in any technology space can benefit from the tool. This allows everyone from Accounts Payable to Human Resources to the IT Helpdesk can use Snagit and have huge productivity gains.