Overall Satisfaction with Sourceday
SourceDay is being used by [our] organization to communicate purchase order information between supplier and buyer. SourceDay is being used by 3 of 9 buyers with plans to have all nine on board by the end of the year. SourceDay is able to give the buyers in our organization time back in their day and reduced email traffic. SourceDay handles direct communication with our MRP system.
- SourceDay takes user suggestions and if they meet the greater good it will be implemented into the system. There was specific data a buyer needed to seem in the dashboard and SourceDay was able to create it.
- SourceDay provides superior customer service. The outboarding team are able to bring Suppliers and Buyers into the system within a day. This team will go the extra mile to set up one on one training if requested.
- The PO exceptions are a feature that my team isn't able to use currently because it isn't pulling back all the necessary information. Our team hasn't submitted a formal request to update to add this information as of yet.
- Our organization has multiple manufacturing locations that purchase from suppliers that have store locations adjacent to the plants. At this time, SourceDay isn't able to distinguish which location the PO is going to. It is in their build plan and hopefully we will see the role out in 2021.
- SourceDay has been able to provide buyers with more time to focus on strategic planning.
- SourceDay has given the buyers a tool that makes it easy hold suppliers accountable with their orders.
Do you think Sourceday delivers good value for the price?
Yes
Are you happy with Sourceday's feature set?
Yes
Did Sourceday live up to sales and marketing promises?
Yes
Did implementation of Sourceday go as expected?
Yes
Would you buy Sourceday again?
Yes