Symantec Advanced Threat Protection - Reliable!
March 09, 2018

Symantec Advanced Threat Protection - Reliable!

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Symantec Advanced Threat Protection

We found Symantec Advanced Threat Protection to be a robust reliable solution to end point security. Good central management features, easy to deploy and manage. It allows us to rely on this product for an increasing threat landscape. We have used this on some 3000 client devices and 500 physical and virtual servers.

Pros

  • Reliable detection and blocking of threats.
  • Easy deployment and updates.
  • Good central management console and features.
  • Fairly transparent to end users

Cons

  • Supplier support - Really dire. Technical support off shore was passable, but account management was non existent. Really reflects on Symantec poorly given our spend per annum with them.
  • Cost per annum. At the upper end of protection systems. With little or no account support this was poor value.
  • Proactive communications with customer
  • Good reliability record. High level of detections. Blacks threats well.
  • Updates and deployment are easy and reliable.
  • Has protected our systems and business users well.
Higher cost. Greater reliability than our previous product. Selected due to features, enterprise support and deployment. Confidence that product will be developed to keep up or surpass competition.
Very well suited to enterprise deployment. Very well suited to Wintel environment. Poorer version available for Linux or Mac.

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