TrustRadius
Tableau Server Review 21 of 91
Review: "Tableau Server is a good tool for sharing content within the organization but still has some flaws"
https://www.trustradius.com/business-intelligence-biTableau ServerUnspecified8.1575101
Thomas Cook profile photo
September 28, 2018

Review: "Tableau Server is a good tool for sharing content within the organization but still has some flaws"

Score 9 out of 101
Vetted Review
Verified User
Review Source

Overall Satisfaction with Tableau Server

We use Tableau Server across the organization. It started in a business unit (Revenue Cycle, which handles healthcare billing, coding, claims, etc.) to help share information. From there it was shared with other business units, and Revenue Cycle also played a role as a center of excellence and consulting. Five years later it was absorbed by the main IT organization. Now we are in the process of rolling out, formalizing, and organizing that same role.
  • Democratizes information. Any user can share information.
  • The community is supportive.
  • Auditing has always been lacking. The repository has some information, but being able to see what is clicked and what filters are used is needed.
  • The UI has improved over the years, but finding content is still hard. People keep looking at custom portals or embedding content since it is hard to find.
  • The 2018.2 upgrade is onerous and we have been putting it off. Not just because of tabadmin to tsm changes but also because o the updater not making the upgrade seamless. I have to reset every configuration.
  • Backup and restore is slow.
  • Money saved
  • Money recovered
  • Improved patient outcomes
We use on-prem and it integrates with active directory or SAML.
High level auditing is there, but you can only see that user x viewed a dashboard y. There is no way to get deeper to see what filters, parameters, clicks were done.

Content permissions are there, but often confusing. Showing tabs lock the permissions for a workbook together, but hiding the tabs separates each view for the workbook. Then there is no way to recursively apply permissions.
We utilize about a dozen of the datasource types. Some databases are Windows only and that is an annoyance.
Sharing is great. Users can create and share.

Collaboration is not really there. There is no support for group coding or version control.

Alerts and subscriptions are hampered by the lack of subscribing groups. You can subscribe the current members of a group, but new group members are not automatically subscribed.
I use the documentation and community Forums. Once or twice over the last 7 years I have had to contact support.
Good for
  • if you want answers and interactivity
  • self-service
Not for:
  • well formatted and paginated pdf reports to print out
  • an Excel replacement
  • printing

Tableau Server Feature Ratings

Customizable dashboards
9
Report Formatting Templates
5
Drill-down analysis
9
Formatting capabilities
8
Integration with R or other statistical packages
5
Report sharing and collaboration
7
Publish to Web
10
Publish to PDF
7
Report Versioning
4
Report Delivery Scheduling
9
Pre-built visualization formats (heatmaps, scatter plots etc.)
8
Location Analytics / Geographic Visualization
6
Predictive Analytics
5
Multi-User Support (named login)
10
Role-Based Security Model
7
Multiple Access Permission Levels (Create, Read, Delete)
9
Single Sign-On (SSO)
10
Responsive Design for Web Access
10
Dedicated iOS Application
10
Dedicated Android Application
10
Dashboard / Report / Visualization Interactivity on Mobile
10
REST API
8
Javascript API
8
iFrames
8