Teem by WeWork - great product - excellent customer service
March 24, 2020
Teem by WeWork - great product - excellent customer service
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Teem by WeWork
We use Teem for conference room displays and check-ins, as well as reception check in. It allows us to see what rooms are free, or in use. It also alerts our employees when a customer, prospect, etc. checks in to see them.
- Interface is fairly easy to use.
- Check-in feature allows us to free up conference rooms not in use.
- Customer service is fantastic.
- Wish they had a "remote" check in feature I could turn on for some users.
- Updating, or refreshing when a room is booked or removed could always be faster.
- Saves time booking conference rooms - time is money.
- Allows visitors to quickly check in and alerts our employee(s) instantly via email.
I've been using Teem for a little over a year, and it works well as a product. I haven't investigated other products that do the same thing, but I need to. That being said, Teem's customer service is awesome. So the tool would have to be fairly impressive for me to entertain a switch.
Do you think Teem by Eptura delivers good value for the price?
Yes
Are you happy with Teem by Eptura's feature set?
Yes
Did Teem by Eptura live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Teem by Eptura go as expected?
I wasn't involved with the implementation phase
Would you buy Teem by Eptura again?
Yes