Juggernaut that could get out flanked.
February 09, 2023
Juggernaut that could get out flanked.
Score 7 out of 10
Vetted Review
Verified User
Software Version
Vertex Indirect Tax O Series
Overall Satisfaction with Vertex
Lease Transactions
- Allows for Various Taxability Fields
- Long history of working with leases
- Certificate Managment. Being able to use it to track exemption expiration and email customers to request new ones.
- The sales and purchases modules should be sold together. It is very difficult to justify the purchases module but it would make the product more sticky and therefore the ability to retain customers would be greater.
- Some of the processes within the system should be simplified. Try using Avalara or Thomson Reuters and you will see some of the clunkyness of Vertex.
- Just implemented to too early to comment on
O series is more expensive and out dated.
Do you think Vertex delivers good value for the price?
No
Are you happy with Vertex's feature set?
No
Did Vertex live up to sales and marketing promises?
Yes
Did implementation of Vertex go as expected?
Yes
Would you buy Vertex again?
Yes