Above average solutions
September 11, 2023

Above average solutions

Grigor Baghdasaryan | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User

Modules Used

  • Cloud Compute
  • Databases

Overall Satisfaction with Vultr

High-end, reliable, scalable and affordable cloud compute in different locations. We were able to easy deploy server nodes in different locations and scale them once it was need. The website is really good, it is fast, with intuitive and modern UI. The choice of servers and OS is rather wide. The only drawback is the support. They seem to be rude and negligant even if you are a long-time user. One of the reasons I stopped using Vultr as the main solution provider was the poor experience with the support. My account was blocked because I had a VPN enabled while accessing their website to manage my servers. They refused to unblock it until I presented a passport and a selfie, which is hillarious for such a service. I have no guarantee they are capable of keeping my passport photo safe.
  • Easy-to-use website
  • Easy-to-understand services and pricing
  • Different locations
  • Wide variaty of solutions and OS
  • Support quality needs to be improved
  • Attitude towards customer should change
  • It would be great to add more locations, in Eastern Europe and Asia
  • Great network connection
  • Multiple Locations
  • Simple Interface
Vultrs offers rather good proportion of resources/price although it is not as cheap as other competitors of the same level. Solutions that Vulter offers are good but unlike others providers, they don't offer a complete set of solutions (apart from cloud, network, storage). This might be a drawback when choosing one single provider for all your needs.
I used servers in different locations however I would like to see more locations and better networks in Asia, particularly optimized network for China.
Creating multiple nodes in multiple locations helped us be near our customer in different territories.

Do you think Vultr delivers good value for the price?

Yes

Are you happy with Vultr's feature set?

Yes

Did Vultr live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Vultr go as expected?

Yes

Would you buy Vultr again?

No

Amazon Lightsail, Alibaba Cloud Elastic Compute Service (ECS)
Solutions and pricing is great, the support quality is worse. It will be great to see more locations for servers.

Vultr Feature Ratings

Service-level Agreement (SLA) uptime
7
Dynamic scaling
6
Elastic load balancing
9
Pre-configured templates
9
Monitoring tools
8
Pre-defined machine images
9
Operating system support
9
Security controls
7
Automation
7