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Excellent, speedy B2B messaging feedback!
May 14, 2024

Excellent, speedy B2B messaging feedback!

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Wynter

I've used Wynter at 2 B2B SaaS companies where we needed immediate and impactful feedback on messaging, content marketing, and sales material. The participants are high caliber and speedy, and don't hold back on how to improve the messaging or positioning.
  • Messaging feedback
  • Recruiting high quality respondents
  • Providing good templates for tests
  • More options to engage with the participants outside of just a survey
  • Beta AI features still buggy
  • Increased cold outreach email open rates
  • Saved us from some terrible messaging

Do you think Wynter delivers good value for the price?

Yes

Are you happy with Wynter's feature set?

Yes

Did Wynter live up to sales and marketing promises?

Yes

Did implementation of Wynter go as expected?

Yes

Would you buy Wynter again?

Yes

Best suited for B2B companies that need quick and structured feedback on messaging. Great news is that Wynter has a great repository or question bank where you can choose from well-performing questions. Not as well suited for D2C brands (yet). The beta AI features still have some kinks, too, but are generally helpful.

Wynter Feature Ratings

Market Research
8.0
Competitor Research
Not Rated
Consumer Feedback
8
Market Insights and Reports
Not Rated
Financial Research ()
Not Rated
Sales Intelligence Data Standards ()
Not Rated

Wynter Support

Every customer support professional I have interacted with at Wynter is helpful, responsive, and well-informed on the product and where they can help. They go above and beyond!
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None
Yes - Yes - I reported odd results with their AI product which is in beta. They immediately escalated to their product team and it was fixed within the hour!
Every time I message with a Wynter CS rep, they are so warm, kind, thoughtful, and helpful!