Consumer Information Solutions

Consumer Information Solutions (CIS), a premier Managed Service Provider (MSP) revolutionizing business communication nationwide. Specializing in Unified Communications as a Service (UCaaS) and Contact Center as a Service (CCaaS), CIS offers tailored solutions designed to optimize operations and elevate customer experiences.

Key Features:

1. Unified Communications: Seamlessly integrate voice, video, messaging, and collaboration tools across devices and platforms.
2. Contact Center Solutions: Streamline customer interactions with intelligent routing, omnichannel support, and robust analytics.
3. Scalability and Flexibility: Adaptable solutions cater to businesses of all sizes, allowing for growth without infrastructure constraints.
4. Advanced Analytics: Gain actionable insights into communication patterns, customer behavior, and agent performance for informed decision-making.
5. 24/7 Support: Dedicated support teams ensure smooth implementation, ongoing maintenance, and swift issue resolution.

Benefits:

1. Enhanced Productivity: Empower teams to collaborate efficiently and deliver exceptional customer service.
2. Cost Savings: Eliminate upfront investment in hardware and maintenance costs with a subscription-based model.
3. Improved Customer Satisfaction: Personalized interactions and faster resolutions lead to increased customer loyalty and retention.
4. Agility: Quickly adapt to market changes and business needs with agile communication solutions.
5. Security and Compliance: Maintain data security and compliance standards with robust encryption and adherence to industry regulations.

ROI Stats:

• Businesses utilizing UCaaS and CCaaS solutions experience up to 30% increase in productivity.
• Cost savings of up to 40% compared to traditional on-premises communication systems.
• Customer retention rates can improve by 25% with enhanced customer experiences enabled by Consumer Information Solutions.

Differentiators:

1. Customization: Tailored solutions to meet specific business requirements and industry standards.
2. Reliability: Built on a robust infrastructure ensuring uptime and performance consistency.
3. Innovation: Constantly evolving technology stack to stay ahead of market trends and customer demands.
4. Customer-Centric Approach: Proactive support and continuous optimization to drive customer success.
5. Free Professional Installation: Installation of hardware, tests, and training
6. Free VoIP Ready Walkthrough: Professional inspections of business internet networks to ensure voice quality.
7. Free Call Recording: Clients of the software can record their incoming and outgoing calls.

Consumer Information Solutions: We focus on People, Technology and Solutions.