DigitalGenius
DigitalGenius provides an AI Platform that radically improves the efficiency of a customer service contact center. The AI learns from historical customer service logs and ongoing agent interactions to automate repetitive parts of the process, recommend answers to customer service reps, and automate end-to-end customer service journeys.
Now is the time to implement an AI customer service solution that delivers results. DigitalGenius learns from your customer interactions to automate repetitive parts of the process, improve the customer experience and increase the productivity and satisfaction of your agents. This is the practical application of AI you’ve been waiting for. It’s transformative, cost-effective, and delivers measurable results.
Innovation:
CEOs are demanding an AI success story. Customer service departments are where it happens.
Efficiency:
DigitalGenius enables you to handle a greater volume of tickets without increasing costs.
Quality:
DigitalGenius unlocks valuable time for your customer service team to focus on what matters -- your customers.
Now is the time to implement an AI customer service solution that delivers results. DigitalGenius learns from your customer interactions to automate repetitive parts of the process, improve the customer experience and increase the productivity and satisfaction of your agents. This is the practical application of AI you’ve been waiting for. It’s transformative, cost-effective, and delivers measurable results.
Innovation:
CEOs are demanding an AI success story. Customer service departments are where it happens.
Efficiency:
DigitalGenius enables you to handle a greater volume of tickets without increasing costs.
Quality:
DigitalGenius unlocks valuable time for your customer service team to focus on what matters -- your customers.
