Germain UX

Germain UX: a Customizable Insights, Alerts and Automation Platform that automates insights and transactions to improve UX, 24x7, in real-time, and at a fraction of the cost - guaranteed.

Features our clients like the most:

- Complete UX insights: Behavior, Workflow and Technology levels

- Real User Session Recording and Replay (Millisecond precise. You can search what users "see" or "do")

- Journey (across channels)

- User Feedback (NPS)

- Proactive Issue Detection (via synthetic and prediction)

- Automatic Issue Resolution (via automation)

- Smart Alerting (automated trend analysis, event correlation, etc)