LiveWorld

LiveWorld provides conversation management software, consulting, and online agent workforce services. These empower companies to manage conversations in messaging apps and social media to develop deeper relationships with customers. LiveWorld specializes in handling the speed and scale requirements of brands to engage customers 1-on-1 in real-time and deliver personalized interactions with a human touch. The LiveWorld conversation-centric SaaS platform is designed to track and manage dialogue, engage customers, and integrate chatbots and human agents with enterprise systems. Companies can quickly solve the scale, security, automation, and multi-social channel challenges associated with marketing and customer service programs.

LiveWorld services include strategy, campaign management, content moderation, engagement, customer service, and social analytics. The LiveWorld team of marketing strategists, conversation specialists, chatbot experts, social data analysts, online agents, and software developers collaborate deliver marketing and customer service solutions that seamlessly integrate software and human teams.

LiveWorld clients include the number one brands in consumer packaged goods, retail, pharmaceutical, and financial-travel services. LiveWorld is headquartered in San Jose, California, with an additional office in New York City. Learn more at www.liveworld.com and @LiveWorld.