What users are saying about
6 Ratings
6 Ratings
6 Ratings
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Score 9.6 out of 100
6 Ratings
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Score 9.2 out of 100

Likelihood to Recommend

12d Synergy

12d Synergy and its ability to handle all file types really suited the engineering industry.
Anonymous | TrustRadius Reviewer

Datasite

Merrill DatasiteOne is particularly useful with multi-party due diligence for business development purposes. It is not as necessary for sharing nonconfidential data.
Anonymous | TrustRadius Reviewer

Pros

12d Synergy

  • Manages multiple files in a folder, while allowing file sharing (AutoCAD, xrefs, etc.)
  • Delivers HUGE (2, 3, or 5GB) files with minimal bandwidth
Anonymous | TrustRadius Reviewer

Datasite

  • 24/7 help desk is the top differentiator. Every help desk agent I've interacted with has really known the product end to end.
  • Cross-platform compatible with no plug-ins, software downloads needed.
  • Beautiful UI, looks very professional
  • Reporting at the page level (with timestamps)
Anonymous | TrustRadius Reviewer

Cons

12d Synergy

  • 12d Synergy could provide additional analytical reporting on user behavior and usage out of the box.
  • Improved speeds when referencing shared files from other 12d model projects.
Travis March | TrustRadius Reviewer

Datasite

  • Frankly, I can't think of any missing features or things that need to be improved. From the perspective of the user who is reviewing documents, it works quite well.
Anonymous | TrustRadius Reviewer

Usability

12d Synergy

No score
No answers yet
No answers on this topic

Datasite

Datasite 10.0
Based on 2 answers
Very intuitive system, mostly drag and drop. There are ample opportunities for user and admin training with the Merrill staff as well.
Anonymous | TrustRadius Reviewer

Support Rating

12d Synergy

12d Synergy 9.2
Based on 8 answers
The 12d Synergy team is always ensuring our issues and needs are resolved promptly. Whether it be on the forum or phone, they are kind and helpful
Patrick Cavanagh | TrustRadius Reviewer

Datasite

Datasite 7.0
Based on 2 answers
Customer service has always solved my issues in a relatively short period of time.
Anonymous | TrustRadius Reviewer

Alternatives Considered

12d Synergy

Hands down prefer 12d Synergy. Bentley ProjectWise is overly complex, expensive and has a very cluttered interface.
Anonymous | TrustRadius Reviewer

Datasite

I prefer Firmex. They have a strong search function and a user interface that makes it easy to identify new documents. Merrill is robust and offers the same basic tools, but I find its interface less intuitive.
Olivia Crellin | TrustRadius Reviewer

Return on Investment

12d Synergy

  • 12d Synergy has solved our multiple office syncing issues, adding the ability to have staff from remote offices collaborate together on projects.
  • Email saving used to be a nightmare, however, staff finds 12d Synergy's email saving easy to use and are able to search for saved emails quickly.
Anonymous | TrustRadius Reviewer

Datasite

  • Merrill DatasiteOne has had a positive impact by allowing us to review large amounts of documents under tight timelines.
  • Really it is just a tool to serve the larger business objective of completing due diligence for our clients.
  • I don't think I've ever had a negative experience when the target has elected to use Merrill DatasiteOne for their datasite.
Anonymous | TrustRadius Reviewer

Pricing Details

12d Synergy

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$7.00*

* Per user

12d Synergy Editions & Modules

Edition
Email Management$0.00
Document Management$0.00
Advanced Data Management$0.00
    Additional Pricing Details

    Datasite

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Datasite Editions & Modules

    Additional Pricing Details

    Add comparison