What users are saying about
1 Ratings
1 Ratings
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Score 9 out of 100
2 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8 out of 100

Likelihood to Recommend

17hats

I think it's great for businesses who offer monthly services and want to automate their invoicing. Even for businesses who offer one-off services as well.
Marli Espinales | TrustRadius Reviewer

Norada Solve360

If you're working with a lot of clients and are working in one field Norada is perfect. I found it difficult to configure it to work precisely as I want to for a multi-field company that offers two very different products whose sales teams should never meet, yet know about each other.
Mārtiņš Pakulis | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

17hats
9.2
Norada Solve360
7.8
Customer data management / contact management
17hats
9.0
Norada Solve360
9.0
Workflow management
17hats
9.0
Norada Solve360
7.0
Integration with email client (e.g., Outlook or Gmail)
17hats
9.0
Norada Solve360
8.0
Contract management
17hats
10.0
Norada Solve360
9.0
Quote & order management
17hats
10.0
Norada Solve360
5.0
Interaction tracking
17hats
8.0
Norada Solve360
10.0
Territory management
17hats
Norada Solve360
8.0
Opportunity management
17hats
Norada Solve360
6.0
Channel / partner relationship management
17hats
Norada Solve360
8.0

Customer Service & Support

17hats
8.0
Norada Solve360
8.7
Case management
17hats
8.0
Norada Solve360
7.0
Call center management
17hats
Norada Solve360
10.0
Help desk management
17hats
Norada Solve360
9.0

Marketing Automation

17hats
8.0
Norada Solve360
6.0
Lead management
17hats
8.0
Norada Solve360
7.0
Email marketing
17hats
Norada Solve360
5.0

CRM Project Management

17hats
9.5
Norada Solve360
7.5
Task management
17hats
9.0
Norada Solve360
8.0
Billing and invoicing management
17hats
10.0
Norada Solve360
7.0

Customization

17hats
8.0
Norada Solve360
9.5
Custom fields
17hats
8.0
Norada Solve360
10.0
Custom objects
17hats
Norada Solve360
10.0
Scripting environment
17hats
Norada Solve360
8.0
API for custom integration
17hats
Norada Solve360
10.0

Security

17hats
9.5
Norada Solve360
10.0
Single sign-on capability
17hats
10.0
Norada Solve360
10.0
Role-based user permissions
17hats
9.0
Norada Solve360
10.0

Integrations with 3rd-party Software

17hats
8.0
Norada Solve360
Marketing automation
17hats
8.0
Norada Solve360

Platform

17hats
8.0
Norada Solve360
Mobile access
17hats
8.0
Norada Solve360

CRM Reporting & Analytics

17hats
Norada Solve360
9.0
Forecasting
17hats
Norada Solve360
9.0
Pipeline visualization
17hats
Norada Solve360
10.0
Customizable reports
17hats
Norada Solve360
8.0

Social CRM

17hats
Norada Solve360
8.0
Social data
17hats
Norada Solve360
8.0
Social engagement
17hats
Norada Solve360
8.0

Pros

17hats

  • Invoicing
  • Creating online questionnaire
Marli Espinales | TrustRadius Reviewer

Norada Solve360

  • Contact database.
  • Integrated communications and communication history across projects.
  • Task lists and objectives.
Mārtiņš Pakulis | TrustRadius Reviewer

Cons

17hats

  • Cheaper credit card charges
  • Ability to tweak their questionnaires a bit more
Marli Espinales | TrustRadius Reviewer

Norada Solve360

  • More advanced filters for tasks.
  • More advanced project organization elements.
Mārtiņš Pakulis | TrustRadius Reviewer

Support Rating

17hats

17hats 8.0
Based on 1 answer
It's chat based so you have to wait a bit to hear back from them but they have gotten quicker with their responses which I appreciate.
Marli Espinales | TrustRadius Reviewer

Norada Solve360

Norada Solve360 9.0
Based on 1 answer
I have received fast answers to any questions I have ever had. The support staff knows how to work with less tech-literate people and is patient enough to explain. Even if my issue was not solvable the support staff gave me another way to get the job done.
Mārtiņš Pakulis | TrustRadius Reviewer

Return on Investment

17hats

  • ROI - Saves me time on creating invoices and questionnaires.
Marli Espinales | TrustRadius Reviewer

Norada Solve360

  • Easy to keep track of client needs.
  • Easy to work in a team with the same client base.
  • Easy to organize work.
Mārtiņš Pakulis | TrustRadius Reviewer

Pricing Details

17hats

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Norada Solve360

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Rating Summary

Likelihood to Recommend

17hats
9.0
Norada Solve360
7.0

Support Rating

17hats
8.0
Norada Solve360
9.0

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