What users are saying about
7 Ratings
7 Ratings
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Score 9.1 out of 100
4 Ratings
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Score 3 out of 100

Feature Set Ratings

  • 17hats ranks higher in 4 feature sets: Sales Force Automation, Marketing Automation, CRM Project Management, Customization
  • Norada Solve360 ranks higher in 2 feature sets: Customer Service & Support, Security

Sales Force Automation

9.5

17hats

95%
7.8

Norada Solve360

78%
17hats ranks higher in 5/9 features

Customer data management / contact management

9.9
99%
2 Ratings
9.0
90%
1 Rating

Workflow management

9.9
99%
2 Ratings
7.0
70%
1 Rating

Integration with email client (e.g., Outlook or Gmail)

9.0
90%
1 Rating
8.0
80%
1 Rating

Contract management

10.0
100%
2 Ratings
9.0
90%
1 Rating

Quote & order management

10.0
100%
1 Rating
5.0
50%
1 Rating

Interaction tracking

8.0
80%
1 Rating
10.0
100%
1 Rating

Territory management

N/A
0 Ratings
8.0
80%
1 Rating

Opportunity management

N/A
0 Ratings
6.0
60%
1 Rating

Channel / partner relationship management

N/A
0 Ratings
8.0
80%
1 Rating

Customer Service & Support

8.0

17hats

80%
8.7

Norada Solve360

87%
Norada Solve360 ranks higher in 2/3 features

Case management

8.0
80%
1 Rating
7.0
70%
1 Rating

Call center management

N/A
0 Ratings
10.0
100%
1 Rating

Help desk management

N/A
0 Ratings
9.0
90%
1 Rating

Marketing Automation

8.0

17hats

80%
6.0

Norada Solve360

60%
17hats ranks higher in 1/2 features

Lead management

8.0
80%
1 Rating
7.0
70%
1 Rating

Email marketing

N/A
0 Ratings
5.0
50%
1 Rating

CRM Project Management

9.5

17hats

95%
7.5

Norada Solve360

75%
17hats ranks higher in 2/2 features

Task management

9.0
90%
1 Rating
8.0
80%
1 Rating

Billing and invoicing management

10.0
100%
2 Ratings
7.0
70%
1 Rating

Customization

9.9

17hats

99%
9.5

Norada Solve360

95%
Norada Solve360 ranks higher in 4/4 features

Custom fields

9.8
98%
2 Ratings
10.0
100%
1 Rating

Custom objects

10.0
100%
1 Rating
10.0
100%
1 Rating

Scripting environment

N/A
0 Ratings
8.0
80%
1 Rating

API for custom integration

N/A
0 Ratings
10.0
100%
1 Rating

Security

9.5

17hats

95%
10.0

Norada Solve360

100%
Norada Solve360 ranks higher in 2/2 features

Single sign-on capability

10.0
100%
1 Rating
10.0
100%
1 Rating

Role-based user permissions

9.0
90%
1 Rating
10.0
100%
1 Rating

Integrations with 3rd-party Software

8.0

17hats

80%

Norada Solve360

Feature Set Not Supported
N/A
17hats ranks higher in 1/1 features

Marketing automation

8.0
80%
1 Rating
N/A
0 Ratings

Platform

8.0

17hats

80%

Norada Solve360

Feature Set Not Supported
N/A
17hats ranks higher in 1/1 features

Mobile access

8.0
80%
1 Rating
N/A
0 Ratings

CRM Reporting & Analytics

17hats

Feature Set Not Supported
N/A
9.0

Norada Solve360

90%
Norada Solve360 ranks higher in 3/3 features

Forecasting

N/A
0 Ratings
9.0
90%
1 Rating

Pipeline visualization

N/A
0 Ratings
10.0
100%
1 Rating

Customizable reports

N/A
0 Ratings
8.0
80%
1 Rating

Social CRM

17hats

Feature Set Not Supported
N/A
8.0

Norada Solve360

80%
Norada Solve360 ranks higher in 2/2 features

Social data

N/A
0 Ratings
8.0
80%
1 Rating

Social engagement

N/A
0 Ratings
8.0
80%
1 Rating

Attribute Ratings

  • 17hats is rated higher in 1 area: Likelihood to Recommend
  • Norada Solve360 is rated higher in 1 area: Support Rating

Likelihood to Recommend

9.9

17hats

99%
2 Ratings
7.0

Norada Solve360

70%
1 Rating

Usability

9.0

17hats

90%
1 Rating

Norada Solve360

N/A
0 Ratings

Support Rating

8.0

17hats

80%
3 Ratings
9.0

Norada Solve360

90%
2 Ratings

Likelihood to Recommend

17hats

It's great if you want to set up all of your client management so that you don't have to keep manually going through every step. It's so nice for me and my clients to have all of their forms streamlined and automated.
Erika Tebbens | TrustRadius Reviewer

Norada Solve360

If you're working with a lot of clients and are working in one field Norada is perfect. I found it difficult to configure it to work precisely as I want to for a multi-field company that offers two very different products whose sales teams should never meet, yet know about each other.
Mārtiņš Pakulis | TrustRadius Reviewer

Pros

17hats

  • Invoicing
  • Creating online questionnaire
Marli Espinales | TrustRadius Reviewer

Norada Solve360

  • Contact database.
  • Integrated communications and communication history across projects.
  • Task lists and objectives.
Mārtiņš Pakulis | TrustRadius Reviewer

Cons

17hats

  • Prior to this I was using only Stripe for my invoices and I loved that I could see all of my recurring client payments under "subscriptions." There might be a way to do this in 17Hats, but I'm just not sure. I like to be able to quickly see all of my current clients at a glance.
Erika Tebbens | TrustRadius Reviewer

Norada Solve360

  • More advanced filters for tasks.
  • More advanced project organization elements.
Mārtiņš Pakulis | TrustRadius Reviewer

Pricing Details

17hats

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

$45 per month

17hats Editions & Modules

Edition
Starting Price$45.001
  1. per month
Additional Pricing Details

Norada Solve360

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Starting Price

$39 per month

Norada Solve360 Editions & Modules

Additional Pricing Details

Usability

17hats

17hats 9.0
Based on 1 answer
It's been really great to use with my clients, but I cannot speak to setting it up as my VA handled all of that for me. I anticipate using it for a long time.
Erika Tebbens | TrustRadius Reviewer

Norada Solve360

No score
No answers yet
No answers on this topic

Support Rating

17hats

17hats 8.0
Based on 3 answers
It's chat based so you have to wait a bit to hear back from them but they have gotten quicker with their responses which I appreciate.
Marli Espinales | TrustRadius Reviewer

Norada Solve360

Norada Solve360 9.0
Based on 2 answers
I have received fast answers to any questions I have ever had. The support staff knows how to work with less tech-literate people and is patient enough to explain. Even if my issue was not solvable the support staff gave me another way to get the job done.
Mārtiņš Pakulis | TrustRadius Reviewer

Return on Investment

17hats

  • ROI - Saves me time on creating invoices and questionnaires.
Marli Espinales | TrustRadius Reviewer

Norada Solve360

  • Easy to keep track of client needs.
  • Easy to work in a team with the same client base.
  • Easy to organize work.
Mārtiņš Pakulis | TrustRadius Reviewer

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