365Ticketing vs. WixAnswers.com
365Ticketing vs. WixAnswers.com
Product | Rating | Most Used By | Product Summary | Starting Price |
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365Ticketing | Mid-Size Companies (51-1,000 employees) | 365Ticketing is a versatile SaaS ticketing system that can be used as help desk software, issue tracking software or as incident management software. According to the vendor, key benefits include: - Automatic ticket assignment to the authorized technicians based on workload balancing - Automatic deadline calculation based on the technicians’ work schedule - Meeting SLAs due to sending alerts and notifications when deadlines are approaching - Improved communication with… | $17 user/month | |
WixAnswers.com | N/A | Wix Answers is a customer support solution that aims to consolidate all support channels in one place—a ticketing system, knowledge management, call center, live chat and built-in analytics. Wix Answers provides: A single view for all real-time and offline support channels No more switching between tabs to resolve an issue Proactive tools for customers across their entire journey Support stakeholders and decision-makers can… | $24 per agent / per month |
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Entry-level Setup Fee | No setup fee | $80 per user, per month | ||||||||||||||
Additional Details | — | The unlimited package ($80/month per user) includes all support channels in one platform. | ||||||||||||||
More Pricing Information |
365Ticketing | WixAnswers.com | |
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Self Help Community |
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365Ticketing | WixAnswers.com | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | SAP Service Cloud Score 8.7 out of 10 | Salesforce Service Cloud Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
365Ticketing | WixAnswers.com | |
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Likelihood to Recommend | - (0 ratings) | 7.3 (1 ratings) |
365Ticketing | WixAnswers.com | |
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Likelihood to Recommend | SC Soft Pepper Solutions SRL-D No answers on this topic | WixAnswers.com |
Pros | SC Soft Pepper Solutions SRL-D No answers on this topic | WixAnswers.com |
Cons | SC Soft Pepper Solutions SRL-D No answers on this topic | WixAnswers.com |
Alternatives Considered | SC Soft Pepper Solutions SRL-D No answers on this topic | WixAnswers.com |
Return on Investment | SC Soft Pepper Solutions SRL-D No answers on this topic | WixAnswers.com |
ScreenShots | 365Ticketing Screenshots | WixAnswers.com Screenshots |