What users are saying about
12 Ratings
2 Ratings
12 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 7.5 out of 101
2 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 9.6 out of 101

Likelihood to Recommend

Abacus

If you are a cataloger or involved in direct mail in any way, Abacus provides a great opportunity to discover new prospects. However, if you are an online-only retailer, this may not be the fit for you.
No photo available

Shoeboxed

I'm not sure how Shoeboxed can be used in a large organization, but for our small business, it is perfect. I'm the only one who deals with our finances and works with our accountant and for that Shoeboxed is simply my lifesaver and worth so much more for not just all the time it saves me but all the worries and headaches too.
Rachel Walter profile photo

Pros

Abacus

  • New prospecting opportunities
  • Existing customer modeling for suppression
  • Existing customer modeling for reactivation
No photo available

Shoeboxed

  • Scans all my documents for me
  • Multiple ways to send receipts in - from my phone, email, via mail, etc
  • Can invite multiple users
  • Integrations into Quickbooks, Evernote, etc.
Rachel Walter profile photo

Cons

Abacus

  • Reporting is almost non-existent
  • Account reps seem overwhelmed with not enough time to dedicate to each client
  • Pro-active communication regarding new models, etc. could be improved
No photo available

Shoeboxed

  • I had some issues with the mobile app in the past - where it crashes or gets stuck uploading. I think they fixed most of that, however, I transitioned to simply mailing my documents off to them.
Rachel Walter profile photo

Alternatives Considered

Abacus

Other co-op databases, such as Wiland, Next Action (Oracle), etc. are all useful and can be part of your marketing mix. Each has their own strengths and weaknesses. Never put all the eggs in a single co-op basket.
No photo available

Shoeboxed

We felt we got more customized support through Shoeboxed and pricing was competitive.
Markus Zähringer profile photo

Return on Investment

Abacus

  • New prospects deliver a positive ROI on revenue versus modeling costs
  • Customer modeling allows for suppression of unprofitable names from marketing which saves costs
No photo available

Shoeboxed

  • It saves me, I would say, at least 2-3 hours each week
  • We probably generate 'better' tax returns - more deductions and save on our accountant in the process, since they have everything perfectly prepped
Rachel Walter profile photo

Screenshots

Pricing Details

Abacus

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Abacus Editions & Modules

Abacus
Edition
Abacus
$51
1. Per User per Month
Additional Pricing Details

Shoeboxed

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Shoeboxed Editions & Modules

Shoeboxed
Additional Pricing Details

Add comparison