3 Ratings
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Score 10 out of 100
10 Ratings
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Score 5.6 out of 100

Likelihood to Recommend

Acarda Messenger Auto Dialer

I would like to recommend it to my customers and clients. I will tell everyone that this is a very necessary software.
It has many features that will satisfy your customers and clients. And your business will run very well.
This software is very good. We've already used a lot of software. But there are very few software features like this.
Sujon Kumar ROY | TrustRadius Reviewer

Salesforce Maps (formerly MapAnything)

If you are a small business or have a small team in the field, anything Salesforce and its components should be avoided. Its price-point and ROI are overstated.
Kurt Johansen | TrustRadius Reviewer

Feature Rating Comparison

Preview Dialer

Acarda Messenger Auto Dialer
10.0
Salesforce Maps (formerly MapAnything)
Contact preview
Acarda Messenger Auto Dialer
10.0
Salesforce Maps (formerly MapAnything)
Dialer-CRM integration
Acarda Messenger Auto Dialer
10.0
Salesforce Maps (formerly MapAnything)
Call notes & tags
Acarda Messenger Auto Dialer
10.0
Salesforce Maps (formerly MapAnything)
Automatic call logging
Acarda Messenger Auto Dialer
10.0
Salesforce Maps (formerly MapAnything)

Core Dialer

Acarda Messenger Auto Dialer
10.0
Salesforce Maps (formerly MapAnything)
Outbound dialing
Acarda Messenger Auto Dialer
10.0
Salesforce Maps (formerly MapAnything)
Inbound routing
Acarda Messenger Auto Dialer
10.0
Salesforce Maps (formerly MapAnything)
Custom caller ID
Acarda Messenger Auto Dialer
10.0
Salesforce Maps (formerly MapAnything)
Click-to-call
Acarda Messenger Auto Dialer
10.0
Salesforce Maps (formerly MapAnything)
Recorded voicemail drop
Acarda Messenger Auto Dialer
10.0
Salesforce Maps (formerly MapAnything)
Dialer contact import
Acarda Messenger Auto Dialer
10.0
Salesforce Maps (formerly MapAnything)
Campaign & list management
Acarda Messenger Auto Dialer
10.0
Salesforce Maps (formerly MapAnything)

Call Follow-up and Quality Assurance

Acarda Messenger Auto Dialer
10.0
Salesforce Maps (formerly MapAnything)
Follow-up calls
Acarda Messenger Auto Dialer
10.0
Salesforce Maps (formerly MapAnything)
Dialer reporting & analytics
Acarda Messenger Auto Dialer
10.0
Salesforce Maps (formerly MapAnything)
Dialer compliance
Acarda Messenger Auto Dialer
10.0
Salesforce Maps (formerly MapAnything)

Sales ICM

Acarda Messenger Auto Dialer
Salesforce Maps (formerly MapAnything)
1.0
Sales compensation plan creation
Acarda Messenger Auto Dialer
Salesforce Maps (formerly MapAnything)
1.0

Pros

Acarda Messenger Auto Dialer

  • We were in a lot of trouble. I was wondering how to build a good relationship with the customer and his clients . I couldn't think. One of our clients talks about this Auto DL Messenger.
  • Recorded messages can be sent later.
  • It is very comfortable and user-friendly.
Sujon Kumar ROY | TrustRadius Reviewer

Salesforce Maps (formerly MapAnything)

  • Color coding different accounts or data fields.
  • Ability to see travel time and not just distance.
  • Lots of data fields to pull from - big recent improvement.
Edward Phillips | TrustRadius Reviewer

Cons

Acarda Messenger Auto Dialer

  • [I feel] this app needs to be made more beautiful.
  • [I feel] that UI/UX design needs to be redone.
Sujon Kumar ROY | TrustRadius Reviewer

Salesforce Maps (formerly MapAnything)

  • Lots of glitches
  • Get signed out often, which interrupts the day
  • Could be more intuitive
Anonymous | TrustRadius Reviewer

Usability

Acarda Messenger Auto Dialer

No score
No answers yet
No answers on this topic

Salesforce Maps (formerly MapAnything)

Salesforce Maps (formerly MapAnything) 5.0
Based on 1 answer
Worked well once you figured it out. The 'help portal' was no 'help'. Once you get done self-teaching yourself enough of the terminology and workings, it is pretty quick and easy to use. But the learning curve, again, is not worth the time or effort
Kurt Johansen | TrustRadius Reviewer

Support Rating

Acarda Messenger Auto Dialer

No score
No answers yet
No answers on this topic

Salesforce Maps (formerly MapAnything)

Salesforce Maps (formerly MapAnything) 1.0
Based on 1 answer
Support was comical. It was barely available and the few times I did get help the language barrier was extraordinarily problematic
Kurt Johansen | TrustRadius Reviewer

Alternatives Considered

Acarda Messenger Auto Dialer

I used to use a software. It was very slow and slowed down the company of our users.
Talking to customers or clients would cause the system to hang. So we started using this software.
The file size of this software is about 14 MB. And after installation it becomes only 5.30MB.
Sujon Kumar ROY | TrustRadius Reviewer

Salesforce Maps (formerly MapAnything)

MapAnything is very easy to use but it appears that similar companies are too. Because of the new pricing structure, they are expensive.
Edward Phillips | TrustRadius Reviewer

Return on Investment

Acarda Messenger Auto Dialer

  • As far as I know, it does not have any kind of uncomfortable features
  • This will prevent any adverse reactions from your company's customers or clients.
  • All in all it is a very good software
Sujon Kumar ROY | TrustRadius Reviewer

Salesforce Maps (formerly MapAnything)

  • Increased efficiency
  • Reduced labor time
  • Improved visibility
Anonymous | TrustRadius Reviewer

Pricing Details

Acarda Messenger Auto Dialer

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Acarda Messenger Auto Dialer Editions & Modules

Additional Pricing Details

Salesforce Maps (formerly MapAnything)

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Salesforce Maps (formerly MapAnything) Editions & Modules

Edition
Winter 2017 / 10.4.6$301
  1. per user / month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

Acarda Messenger Auto Dialer
10.0
Salesforce Maps (formerly MapAnything)
5.2

Usability

Acarda Messenger Auto Dialer
Salesforce Maps (formerly MapAnything)
5.0

Support Rating

Acarda Messenger Auto Dialer
Salesforce Maps (formerly MapAnything)
1.0

Add comparison