What users are saying about
12 Ratings
1 Ratings
12 Ratings
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Score 6.2 out of 101
1 Ratings
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Score 9.1 out of 101

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Likelihood to Recommend

Accelo

It is really well suited for organizations that need to have a lot of tools but don't want a bunch of data silos. Our organization uses HubSpot as our CRM so we don't necessarily use the CRM portion of Accelo the way it is designed. Mainly because it isn't as agile as HubSpot from a CRM perspective.
Chris Osterhout profile photo

Bolste

Bolste is best suited for companies that rely on team work and e-mail communication within/between departments
Jana Woerner profile photo

Feature Rating Comparison

Project Management

Accelo
5.3
Bolste
8.8
Task Management
Accelo
5.0
Bolste
9.1
Resource Management
Accelo
5.5
Bolste
Gantt Charts
Accelo
6.0
Bolste
8.2
Scheduling
Accelo
5.0
Bolste
8.2
Workflow Automation
Accelo
5.0
Bolste
9.1
Team Collaboration
Accelo
4.3
Bolste
Support for Agile Methodology
Accelo
3.7
Bolste
Support for Waterfall Methodology
Accelo
5.0
Bolste
Email integration
Accelo
7.4
Bolste
Mobile Access
Accelo
4.5
Bolste
9.1
Timesheet Tracking
Accelo
7.1
Bolste
Change request and Case Management
Accelo
5.1
Bolste
Budget and Expense Management
Accelo
5.1
Bolste
Search
Accelo
Bolste
9.1

Professional Services Automation

Accelo
4.7
Bolste
Quotes/estimates
Accelo
3.5
Bolste
Invoicing
Accelo
4.1
Bolste
Project & financial reporting
Accelo
5.1
Bolste
Integration with accounting software
Accelo
6.1
Bolste

Communication

Accelo
Bolste
8.7
Chat
Accelo
Bolste
9.1
Notifications
Accelo
Bolste
8.2
Discussions
Accelo
Bolste
8.2
Internal knowledgebase
Accelo
Bolste
8.2
Integrates with GoToMeeting
Accelo
Bolste
9.1
Integrates with Gmail and Google Hangouts
Accelo
Bolste
9.1
Integrates with Outlook
Accelo
Bolste
9.1

File Sharing & Management

Accelo
Bolste
8.9
Versioning
Accelo
Bolste
8.2
Video files
Accelo
Bolste
9.1
Audio files
Accelo
Bolste
9.1
Document collaboration
Accelo
Bolste
9.1
Access control
Accelo
Bolste
9.1
Advanced security features
Accelo
Bolste
8.2
Integrates with Google Drive
Accelo
Bolste
9.1
Device sync
Accelo
Bolste
9.1

Pros

  • Retainer Management - I am not sure we could run retainers effectively without it.
  • Hour Logging and Tracking.
  • Customer Email Tracking.
Chris Osterhout profile photo
  • Keeps everybody on the same page.
  • Easy to access/use.
Jana Woerner profile photo

Cons

  • Cumbersome processes - feels like tasks take longer than they should.
  • We gave up on the Projects module, it was rather unintuitive. Switched to JIRA, which integrates with the Support module of Accelo.
  • Each email address requires a new contact. If one person uses multiple email addresses to contact you, that info will have to be spread across multiple contacts.
Ryan Freeman profile photo
  • There is only 7GB of storage in the Plus Pack.
Jana Woerner profile photo

Likelihood to Renew

Accelo9.0
Based on 1 answer
Looking forward to seeing more refinement of features provided and upcoming features promised :)
Brendon O'Sullivan profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

Accelo doesn't really exceed any competitors in any one area of their product, but in 2015 when we made the move this was the best option that included all the tools we wanted. However, user adoption was low in some areas due to the UI, so we scaled back Accelo and added other tools.
Ryan Freeman profile photo
No answers on this topic

Return on Investment

  • It substantially reduced the number of systems we use to run our business.
  • It reduced the need to train our staff on a variety of platforms.
  • It gave us the ability to have a client-facing portal that directly integrates with our backend systems.
Chris Osterhout profile photo
  • Increased efficiency
Jana Woerner profile photo

Pricing Details

Accelo

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
1.  Per Installation
Accelo Editions & Modules
Accelo
Edition
Plus
$191
Premium
$341
1. Per User
Additional Pricing Details

Bolste

General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No
Bolste Editions & Modules
Bolste
Edition
Basic
$01
Pro
9.992
1. per user
2. per month
Additional Pricing Details
Bolste offers three (3) packages that meet the exact needs of any user. BASIC is a free version perfect for an army of one or for small group to try out the solution. PRO is a more robust version perfect for larger teams and SMB organizations. CORPORATE is a full-scale version perfect for enterprise solutions.