SolarWinds Access Rights Manager (ARM) vs OpenText Identity and Access Management (IAM) Platform, formerly Covisint

Likelihood to Recommend

Best suited: It is best suited for companies who don't want to worry too much about access rights. The initial workload may be huge, based on the current rights situation in your company, but after setting everything up the time to change or review permissions has dropped drastically. Not suited: If you want to specify permissions on a Folder and have them overwritten each time someone makes a change, ARM is not the product for you.

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Verified User

Technician in Information Technology

Furniture Company, 501-1000 employees

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Suited for complex identity journeys involving multiple identity constituents like customers, employees, extended enterprise users (e.g., agents, partners, vendors). OpenText Identity and Access Management (IAM) Platform, formerly Covisint, is not suited for on-premises-based IAM implementations.

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Gopal Padinjaruveetil

CISO (Chief Information Security Officer)

Auto Club Group (AAA)Financial Services, 10,001+ employees

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Feature Rating Comparison

SolarWinds Access Rights Manager (ARM)

OpenText Identity and Access Management (IAM) Platform, formerly Covisint

ID-Management Access Control

ID Management Single-Sign On (SSO)

Multi-Factor Authentication

Password Management

ID Management Workflow Automation

ID Risk Management

Pros

Auditing is simplified for user permissions and access to corporate resources. The flow diagrams show which group is granting access.
Provisioning if user accounts is simplified and standardized along with easy detection of scope creep.

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Verified User

Engineer in Information Technology

Financial Services Company, 201-500 employees

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Open standard fully API (ReST) enabled identity platform
Support for IoT integration for identity
Risk-based and adaptive authentication
Support for multiple password policy
Delegated administration capabilities for extended enterprise users
Meets stringent regulatory requirements
ORM-based data model
Supports omni-channel identity and access

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Gopal Padinjaruveetil

CISO (Chief Information Security Officer)

Auto Club Group (AAA)Financial Services, 10,001+ employees

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Cons

The GUI can be misleading at times in terms of what you're actually looking for
Cumbersome in some places

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Rob Bates

Public & Private Cloud 4th Line Senior Engineer

CreditsafeFinancial Services, 1001-5000 employees

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Additional automation capabilities on the platform
More configuration-driven approach
Passwordless authentication

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Gopal Padinjaruveetil

CISO (Chief Information Security Officer)

Auto Club Group (AAA)Financial Services, 10,001+ employees

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Likelihood to Renew

SolarWinds Access Rights Manager (ARM) 9.1

Based on 1 answer

Everything said earlier

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Verified User

Engineer in Information Technology

Financial Services Company, 201-500 employees

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No score

No answers yet

No answers on this topic

Usability

No score

No answers yet

No answers on this topic

OpenText Identity and Access Management (IAM) Platform, formerly Covisint 8.2

Based on 1 answer

Being a platform as service, the user interface design was fully driven by ACGs UX/UI requirements as compared to an SaaS-like solution. The admin interface is also very user friendly.

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Gopal Padinjaruveetil

CISO (Chief Information Security Officer)

Auto Club Group (AAA)Financial Services, 10,001+ employees

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Support Rating

No score

No answers yet

No answers on this topic

OpenText Identity and Access Management (IAM) Platform, formerly Covisint 9.1

Based on 1 answer

Dedicated customer success manager and deployment manager
1-800-like 24/7 support
Very responsive technical team

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Gopal Padinjaruveetil

CISO (Chief Information Security Officer)

Auto Club Group (AAA)Financial Services, 10,001+ employees

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Alternatives Considered

An AD environment that is easy for admins and end users with AD-reporting and GDPR included.

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Verified User

Manager in Information Technology

Education Management Company, 501-1000 employees

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OKTAOracle Cloud Based Identity PlatformsSalesforce IAMWe did an open RFP and technology bakeoff for all providers, which including advanced IoT use cases, delegated admin use cases, and multiple password policy (13 independent use cases) in a two-week window. We were looking for configuration vs. customization capabilities inherent in the platforms. OpenText Identity and Access Management (IAM) Platform was the only provider that completed all the uses cases and provided a demo

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Gopal Padinjaruveetil

CISO (Chief Information Security Officer)

Auto Club Group (AAA)Financial Services, 10,001+ employees

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Return on Investment

SolarWinds Access Rights Manager does what we purchased it to do without issues.

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Verified User

Employee in Information Technology

Oil & Energy Company, 501-1000 employees

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Improved customer experience through a single identity across multiple business units
Single bundled pricing model for features like SSO, MFA, directory services, identity event streaming, API usage, service-package-based access
Reduced identity and access complexity when compared to on-premises based implementations

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Gopal Padinjaruveetil

CISO (Chief Information Security Officer)

Auto Club Group (AAA)Financial Services, 10,001+ employees

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Pricing Details

General

Free Trial

Yes

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Rating Summary

SolarWinds Access Rights Manager (ARM)

OpenText Identity and Access Management (IAM) Platform, formerly Covisint

SolarWinds Access Rights Manager (ARM)

OpenText Identity and Access Management (IAM) Platform, formerly Covisint

SolarWinds Access Rights Manager (ARM)

OpenText Identity and Access Management (IAM) Platform, formerly Covisint

SolarWinds Access Rights Manager (ARM)

OpenText Identity and Access Management (IAM) Platform, formerly Covisint

SolarWinds Access Rights Manager (ARM)

OpenText Identity and Access Management (IAM) Platform, formerly Covisint

SolarWinds Access Rights Manager (ARM) vs OpenText Identity and Access Management (IAM) Platform, formerly Covisint