What users are saying about
28 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 7.7 out of 100
Based on 28 reviews and ratings
2 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 7.3 out of 100
Based on 2 reviews and ratings
Feature Set Ratings
Identity Management
SolarWinds Access Rights Manager (ARM)
Feature Set Not Supported
N/A

7.2
OpenText Identity and Access Management (IAM) Platform (formerly Covisint)
72%
OpenText Identity and Access Management (IAM) Platform (formerly Covisint) ranks higher in 7/7 features
OpenText Identity and Access Management (IAM) Platform (formerly Covisint) ranks higher in 7/7 features
ID-Management Access Control
N/A
0 Ratings

7.3
73%
2 Ratings
ID Management Single-Sign On (SSO)
N/A
0 Ratings

7.7
77%
2 Ratings
Multi-Factor Authentication
N/A
0 Ratings

7.3
73%
2 Ratings
Password Management
N/A
0 Ratings

7.7
77%
2 Ratings
Account Provisioning and De-provisioning
N/A
0 Ratings

5.5
55%
1 Rating
ID Management Workflow Automation
N/A
0 Ratings

7.3
73%
2 Ratings
ID Risk Management
N/A
0 Ratings

7.7
77%
2 Ratings
Attribute Ratings
- SolarWinds Access Rights Manager (ARM) is rated higher in 1 area: Likelihood to Recommend
- OpenText Identity and Access Management (IAM) Platform (formerly Covisint) is rated higher in 2 areas: Usability, Support Rating
Likelihood to Recommend
7.6
SolarWinds Access Rights Manager (ARM)
76%
13 Ratings

7.3
OpenText Identity and Access Management (IAM) Platform (formerly Covisint)
73%
2 Ratings
Likelihood to Renew
9.1
SolarWinds Access Rights Manager (ARM)
91%
2 Ratings

OpenText Identity and Access Management (IAM) Platform (formerly Covisint)
N/A
0 Ratings
Usability
5.5
SolarWinds Access Rights Manager (ARM)
55%
1 Rating

6.8
OpenText Identity and Access Management (IAM) Platform (formerly Covisint)
68%
2 Ratings
Availability
8.2
SolarWinds Access Rights Manager (ARM)
82%
1 Rating

OpenText Identity and Access Management (IAM) Platform (formerly Covisint)
N/A
0 Ratings
Performance
7.3
SolarWinds Access Rights Manager (ARM)
73%
1 Rating

OpenText Identity and Access Management (IAM) Platform (formerly Covisint)
N/A
0 Ratings
Support Rating
4.5
SolarWinds Access Rights Manager (ARM)
45%
1 Rating

7.3
OpenText Identity and Access Management (IAM) Platform (formerly Covisint)
73%
2 Ratings
Implementation Rating
6.8
SolarWinds Access Rights Manager (ARM)
68%
2 Ratings

OpenText Identity and Access Management (IAM) Platform (formerly Covisint)
N/A
0 Ratings
Product Scalability
4.5
SolarWinds Access Rights Manager (ARM)
45%
1 Rating

OpenText Identity and Access Management (IAM) Platform (formerly Covisint)
N/A
0 Ratings
Likelihood to Recommend
SolarWinds Access Rights Manager (ARM)
It [SolarWinds Access Rights Manager (ARM)] is well suited for small to medium sized companies who want to enhance and ease up their daily work. As well as it is suited for organized structures, it has its problems with very complex environments. For example, if you are working with direct and multiple permissions instead of having more granular group based permissions.

Verified User
Administrator in Information Technology
Information Technology & Services Company, 201-500 employeesOpenText Identity and Access Management (IAM) Platform (formerly Covisint)
Suited for complex identity journeys involving multiple identity constituents like customers, employees, extended enterprise users (e.g., agents, partners, vendors). OpenText Identity and Access Management (IAM) Platform, formerly Covisint, is not suited for on-premises-based IAM implementations.
CISO (Chief Information Security Officer)
Auto Club Group (AAA)Financial Services, 10,001+ employees
Pros
SolarWinds Access Rights Manager (ARM)
- SolarWinds Access Rights Manager is easy to set up and configure. We had the first report generated in a few hours.
- The automated feature for the reports is great. We just set it and forget it and now the reports get emailed on schedule.

Verified User
Employee in Information Technology
Oil & Energy Company, 501-1000 employeesOpenText Identity and Access Management (IAM) Platform (formerly Covisint)
- Good personnel/team
- Small company type customer service gives ease of access and sense of urgency
director
bhfInsurance, 5001-10,000 employees
Cons
SolarWinds Access Rights Manager (ARM)
- Licensing model when we changed over to SolarWinds was [I feel] a nightmare. It needs to be more streamlined and SolarWinds needs to understand what their customers require. When we changed over to SolarWinds we found it very hard to get answers to what modules we were still licensed for.
- Our current system is not functioning. We can't login to the application with the accounts we created that were working. The error that appears doesn't help to resolve it. So at present we just renewed licenses for this year and we can't use the system.

Verified User
Team Lead in Information Technology
Government Administration Company, 501-1000 employeesOpenText Identity and Access Management (IAM) Platform (formerly Covisint)
- Additional automation capabilities on the platform
- More configuration-driven approach
- Passwordless authentication
CISO (Chief Information Security Officer)
Auto Club Group (AAA)Financial Services, 10,001+ employees
Pricing Details
SolarWinds Access Rights Manager (ARM)
General
Free Trial
Yes
Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—OpenText Identity and Access Management (IAM) Platform (formerly Covisint)
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Likelihood to Renew
SolarWinds Access Rights Manager (ARM)
SolarWinds Access Rights Manager (ARM) 9.1
Based on 2 answers
It is in place and working. No time or money to consider anything else.

Verified User
Vice-President in Information Technology
Financial Services Company, 51-200 employeesOpenText Identity and Access Management (IAM) Platform (formerly Covisint)
No score
No answers yet
No answers on this topic
Usability
SolarWinds Access Rights Manager (ARM)
SolarWinds Access Rights Manager (ARM) 5.5
Based on 1 answer
End user experience is much better than administration

Verified User
Vice-President in Information Technology
Financial Services Company, 51-200 employeesOpenText Identity and Access Management (IAM) Platform (formerly Covisint)
OpenText Identity and Access Management (IAM) Platform (formerly Covisint) 6.8
Based on 2 answers
Product needs high level of customization to compete with other products in this space.
director
bhfInsurance, 5001-10,000 employees
Reliability and Availability
SolarWinds Access Rights Manager (ARM)
SolarWinds Access Rights Manager (ARM) 8.2
Based on 1 answer
On occasion the server will need to be restarted to get things running again

Verified User
Vice-President in Information Technology
Financial Services Company, 51-200 employeesOpenText Identity and Access Management (IAM) Platform (formerly Covisint)
No score
No answers yet
No answers on this topic
Performance
SolarWinds Access Rights Manager (ARM)
SolarWinds Access Rights Manager (ARM) 7.3
Based on 1 answer
Satisfactory performance

Verified User
Vice-President in Information Technology
Financial Services Company, 51-200 employeesOpenText Identity and Access Management (IAM) Platform (formerly Covisint)
No score
No answers yet
No answers on this topic
Support Rating
SolarWinds Access Rights Manager (ARM)
SolarWinds Access Rights Manager (ARM) 4.5
Based on 1 answer
Very slow response times and sometimes I found the solution and ended up sharing it with support

Verified User
Vice-President in Information Technology
Financial Services Company, 51-200 employeesOpenText Identity and Access Management (IAM) Platform (formerly Covisint)
OpenText Identity and Access Management (IAM) Platform (formerly Covisint) 7.3
Based on 2 answers
- Dedicated customer success manager and deployment manager
- 1-800-like 24/7 support
- Very responsive technical team
CISO (Chief Information Security Officer)
Auto Club Group (AAA)Financial Services, 10,001+ employees
Implementation Rating
SolarWinds Access Rights Manager (ARM)
SolarWinds Access Rights Manager (ARM) 6.8
Based on 2 answers
It was my first exposure to this type of product and I wasn’t given the time to figure out how best to implement it. I would say get a plan together of what you are tying to accomplish first

Verified User
Vice-President in Information Technology
Financial Services Company, 51-200 employeesOpenText Identity and Access Management (IAM) Platform (formerly Covisint)
No score
No answers yet
No answers on this topic
Alternatives Considered
SolarWinds Access Rights Manager (ARM)
I found the installation and configuration to be much easier and more straightforward. What also assisted in the decision to go with Access Rights Manager, was the fact we already made use of Solarwinds products. Knowing from previous experiences with their support staff, meant we knew how great their after-hours support was whenever we had any technical issues with the platform. We felt it would be better to keep it all under one roof so to speak

Verified User
Professional in Information Technology
Government Relations Company, 501-1000 employeesOpenText Identity and Access Management (IAM) Platform (formerly Covisint)
OKTAOracle Cloud Based Identity PlatformsSalesforce IAMWe did an open RFP and technology bakeoff for all providers, which including advanced IoT use cases, delegated admin use cases, and multiple password policy (13 independent use cases) in a two-week window. We were looking for configuration vs. customization capabilities inherent in the platforms. OpenText Identity and Access Management (IAM) Platform was the only provider that completed all the uses cases and provided a demo
CISO (Chief Information Security Officer)
Auto Club Group (AAA)Financial Services, 10,001+ employees
Scalability
SolarWinds Access Rights Manager (ARM)
SolarWinds Access Rights Manager (ARM) 4.5
Based on 1 answer
No experience with this

Verified User
Vice-President in Information Technology
Financial Services Company, 51-200 employeesOpenText Identity and Access Management (IAM) Platform (formerly Covisint)
No score
No answers yet
No answers on this topic
Return on Investment
SolarWinds Access Rights Manager (ARM)
- Team leads recieve automated reports of permissions within their team, and it allows them to proactively audit their team members
- Security specialists have really clear dashboards to audit individuals
- We can be sure we never leave a permission open after a person leaves
Security Officer
IXON CloudInformation Technology and Services, 51-200 employees
OpenText Identity and Access Management (IAM) Platform (formerly Covisint)
- Support team has excelled and exceeded expectations
- Team has been nimble and flexible
- Costs continue to accelerate on lack of product featrures
director
bhfInsurance, 5001-10,000 employees