28 Ratings
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Score 7.7 out of 100
2 Ratings
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Score 7.3 out of 100

Feature Set Ratings

    Identity Management

    SolarWinds Access Rights Manager (ARM)

    Feature Set Not Supported
    N/A
    7.2

    OpenText Identity and Access Management (IAM) Platform (formerly Covisint)

    72%
    OpenText Identity and Access Management (IAM) Platform (formerly Covisint) ranks higher in 7/7 features

    ID-Management Access Control

    N/A
    0 Ratings
    7.3
    73%
    2 Ratings

    ID Management Single-Sign On (SSO)

    N/A
    0 Ratings
    7.7
    77%
    2 Ratings

    Multi-Factor Authentication

    N/A
    0 Ratings
    7.3
    73%
    2 Ratings

    Password Management

    N/A
    0 Ratings
    7.7
    77%
    2 Ratings

    Account Provisioning and De-provisioning

    N/A
    0 Ratings
    5.5
    55%
    1 Rating

    ID Management Workflow Automation

    N/A
    0 Ratings
    7.3
    73%
    2 Ratings

    ID Risk Management

    N/A
    0 Ratings
    7.7
    77%
    2 Ratings

    Attribute Ratings

    • SolarWinds Access Rights Manager (ARM) is rated higher in 1 area: Likelihood to Recommend
    • OpenText Identity and Access Management (IAM) Platform (formerly Covisint) is rated higher in 2 areas: Usability, Support Rating

    Likelihood to Recommend

    7.6

    SolarWinds Access Rights Manager (ARM)

    76%
    13 Ratings
    7.3

    OpenText Identity and Access Management (IAM) Platform (formerly Covisint)

    73%
    2 Ratings

    Likelihood to Renew

    9.1

    SolarWinds Access Rights Manager (ARM)

    91%
    2 Ratings

    OpenText Identity and Access Management (IAM) Platform (formerly Covisint)

    N/A
    0 Ratings

    Usability

    5.5

    SolarWinds Access Rights Manager (ARM)

    55%
    1 Rating
    6.8

    OpenText Identity and Access Management (IAM) Platform (formerly Covisint)

    68%
    2 Ratings

    Availability

    8.2

    SolarWinds Access Rights Manager (ARM)

    82%
    1 Rating

    OpenText Identity and Access Management (IAM) Platform (formerly Covisint)

    N/A
    0 Ratings

    Performance

    7.3

    SolarWinds Access Rights Manager (ARM)

    73%
    1 Rating

    OpenText Identity and Access Management (IAM) Platform (formerly Covisint)

    N/A
    0 Ratings

    Support Rating

    4.5

    SolarWinds Access Rights Manager (ARM)

    45%
    1 Rating
    7.3

    OpenText Identity and Access Management (IAM) Platform (formerly Covisint)

    73%
    2 Ratings

    Implementation Rating

    6.8

    SolarWinds Access Rights Manager (ARM)

    68%
    2 Ratings

    OpenText Identity and Access Management (IAM) Platform (formerly Covisint)

    N/A
    0 Ratings

    Product Scalability

    4.5

    SolarWinds Access Rights Manager (ARM)

    45%
    1 Rating

    OpenText Identity and Access Management (IAM) Platform (formerly Covisint)

    N/A
    0 Ratings

    Likelihood to Recommend

    SolarWinds Access Rights Manager (ARM)

    It [SolarWinds Access Rights Manager (ARM)] is well suited for small to medium sized companies who want to enhance and ease up their daily work. As well as it is suited for organized structures, it has its problems with very complex environments. For example, if you are working with direct and multiple permissions instead of having more granular group based permissions.
    Anonymous | TrustRadius Reviewer

    OpenText Identity and Access Management (IAM) Platform (formerly Covisint)

    Suited for complex identity journeys involving multiple identity constituents like customers, employees, extended enterprise users (e.g., agents, partners, vendors). OpenText Identity and Access Management (IAM) Platform, formerly Covisint, is not suited for on-premises-based IAM implementations.
    Gopal Padinjaruveetil | TrustRadius Reviewer

    Pros

    SolarWinds Access Rights Manager (ARM)

    • SolarWinds Access Rights Manager is easy to set up and configure. We had the first report generated in a few hours.
    • The automated feature for the reports is great. We just set it and forget it and now the reports get emailed on schedule.
    Anonymous | TrustRadius Reviewer

    OpenText Identity and Access Management (IAM) Platform (formerly Covisint)

    • Good personnel/team
    • Small company type customer service gives ease of access and sense of urgency
    Brian LasALA | TrustRadius Reviewer

    Cons

    SolarWinds Access Rights Manager (ARM)

    • Licensing model when we changed over to SolarWinds was [I feel] a nightmare. It needs to be more streamlined and SolarWinds needs to understand what their customers require. When we changed over to SolarWinds we found it very hard to get answers to what modules we were still licensed for.
    • Our current system is not functioning. We can't login to the application with the accounts we created that were working. The error that appears doesn't help to resolve it. So at present we just renewed licenses for this year and we can't use the system.
    Anonymous | TrustRadius Reviewer

    OpenText Identity and Access Management (IAM) Platform (formerly Covisint)

    • Additional automation capabilities on the platform
    • More configuration-driven approach
    • Passwordless authentication
    Gopal Padinjaruveetil | TrustRadius Reviewer

    Pricing Details

    SolarWinds Access Rights Manager (ARM)

    General

    Free Trial
    Yes
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    OpenText Identity and Access Management (IAM) Platform (formerly Covisint)

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    Likelihood to Renew

    SolarWinds Access Rights Manager (ARM)

    SolarWinds Access Rights Manager (ARM) 9.1
    Based on 2 answers
    It is in place and working. No time or money to consider anything else.
    Anonymous | TrustRadius Reviewer

    OpenText Identity and Access Management (IAM) Platform (formerly Covisint)

    No score
    No answers yet
    No answers on this topic

    Usability

    SolarWinds Access Rights Manager (ARM)

    SolarWinds Access Rights Manager (ARM) 5.5
    Based on 1 answer
    End user experience is much better than administration
    Anonymous | TrustRadius Reviewer

    OpenText Identity and Access Management (IAM) Platform (formerly Covisint)

    OpenText Identity and Access Management (IAM) Platform (formerly Covisint) 6.8
    Based on 2 answers
    Product needs high level of customization to compete with other products in this space.
    Brian LasALA | TrustRadius Reviewer

    Reliability and Availability

    SolarWinds Access Rights Manager (ARM)

    SolarWinds Access Rights Manager (ARM) 8.2
    Based on 1 answer
    On occasion the server will need to be restarted to get things running again
    Anonymous | TrustRadius Reviewer

    OpenText Identity and Access Management (IAM) Platform (formerly Covisint)

    No score
    No answers yet
    No answers on this topic

    Performance

    SolarWinds Access Rights Manager (ARM)

    SolarWinds Access Rights Manager (ARM) 7.3
    Based on 1 answer
    Satisfactory performance
    Anonymous | TrustRadius Reviewer

    OpenText Identity and Access Management (IAM) Platform (formerly Covisint)

    No score
    No answers yet
    No answers on this topic

    Support Rating

    SolarWinds Access Rights Manager (ARM)

    SolarWinds Access Rights Manager (ARM) 4.5
    Based on 1 answer
    Very slow response times and sometimes I found the solution and ended up sharing it with support
    Anonymous | TrustRadius Reviewer

    OpenText Identity and Access Management (IAM) Platform (formerly Covisint)

    OpenText Identity and Access Management (IAM) Platform (formerly Covisint) 7.3
    Based on 2 answers
    • Dedicated customer success manager and deployment manager
    • 1-800-like 24/7 support
    • Very responsive technical team
    Gopal Padinjaruveetil | TrustRadius Reviewer

    Implementation Rating

    SolarWinds Access Rights Manager (ARM)

    SolarWinds Access Rights Manager (ARM) 6.8
    Based on 2 answers
    It was my first exposure to this type of product and I wasn’t given the time to figure out how best to implement it. I would say get a plan together of what you are tying to accomplish first
    Anonymous | TrustRadius Reviewer

    OpenText Identity and Access Management (IAM) Platform (formerly Covisint)

    No score
    No answers yet
    No answers on this topic

    Alternatives Considered

    SolarWinds Access Rights Manager (ARM)

    I found the installation and configuration to be much easier and more straightforward. What also assisted in the decision to go with Access Rights Manager, was the fact we already made use of Solarwinds products. Knowing from previous experiences with their support staff, meant we knew how great their after-hours support was whenever we had any technical issues with the platform. We felt it would be better to keep it all under one roof so to speak
    Anonymous | TrustRadius Reviewer

    OpenText Identity and Access Management (IAM) Platform (formerly Covisint)

    OKTAOracle Cloud Based Identity PlatformsSalesforce IAMWe did an open RFP and technology bakeoff for all providers, which including advanced IoT use cases, delegated admin use cases, and multiple password policy (13 independent use cases) in a two-week window. We were looking for configuration vs. customization capabilities inherent in the platforms. OpenText Identity and Access Management (IAM) Platform was the only provider that completed all the uses cases and provided a demo
    Gopal Padinjaruveetil | TrustRadius Reviewer

    Scalability

    SolarWinds Access Rights Manager (ARM)

    SolarWinds Access Rights Manager (ARM) 4.5
    Based on 1 answer
    No experience with this
    Anonymous | TrustRadius Reviewer

    OpenText Identity and Access Management (IAM) Platform (formerly Covisint)

    No score
    No answers yet
    No answers on this topic

    Return on Investment

    SolarWinds Access Rights Manager (ARM)

    • Team leads recieve automated reports of permissions within their team, and it allows them to proactively audit their team members
    • Security specialists have really clear dashboards to audit individuals
    • We can be sure we never leave a permission open after a person leaves
    Dylan Eikelenboom | TrustRadius Reviewer

    OpenText Identity and Access Management (IAM) Platform (formerly Covisint)

    • Support team has excelled and exceeded expectations
    • Team has been nimble and flexible
    • Costs continue to accelerate on lack of product featrures
    Brian LasALA | TrustRadius Reviewer

    Screenshots

    OpenText Identity and Access Management (IAM) Platform (formerly Covisint)

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