What users are saying about

Acronis Backup

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Top Rated
78 Ratings
14 Ratings

Acronis Backup

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Top Rated
78 Ratings
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Score 8.2 out of 101
14 Ratings
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Score 5.9 out of 101

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Likelihood to Recommend

Acronis Backup

I actually think that it works great for most scenarios.
Kevin Cooper profile photo

Networker

Networker is well suited for small to medium environments where additional features aren't needed. Dealing with additional devices and light disk to disk backup works fairly well. Where it may be less appropriate, at least before version 9, would be in environments where complex enterprise level schedules might be required or which have applications which need specific backup needs.
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Feature Rating Comparison

Data Center Backup

Acronis Backup
Networker
7.8
Universal recovery
Acronis Backup
Networker
7.0
Live recovery
Acronis Backup
Networker
6.4
Recovery verification
Acronis Backup
Networker
8.4
Business application protection
Acronis Backup
Networker
6.0
Multiple backup destinations
Acronis Backup
Networker
8.9
Incremental backup identification
Acronis Backup
Networker
8.4
Backup to the cloud
Acronis Backup
Networker
6.4
Deduplication and file compression
Acronis Backup
Networker
10.0
Snapshots
Acronis Backup
Networker
10.0
Flexible deployment
Acronis Backup
Networker
8.4
Management dashboard
Acronis Backup
Networker
6.6
Platform support
Acronis Backup
Networker
7.4
Retention options
Acronis Backup
Networker
7.9
Encryption
Acronis Backup
Networker
7.0

Pros

  • Image based backups. After the initial backup, the backups happen quite quickly. This allows for multiple backups per day.
  • We have different classes of data which requires different retention policies. Acronis makes that easy to manage.
  • Restoration can be done directly to hardware or to a VM. This makes it easy to migrate a physical server to a VM.
Kevin Cooper profile photo
  • Networker has proven to be really reliable in restores. If it says it was backed up successfully we have never had a restore failure which is great. Some backup software fails at this most important task, but Networker has been reliable.
  • Networker is efficient on system resources. It takes a lot of backing up in order to put our Networker (VM) under any meaningful load. We back up about 60 VMs at a time while backing up other resources (such as the NAS) and it is a breeze for the system.
  • Networker is flexible. It takes a little bit to understand how everything is linked together in the interface, but you can customize just about anything about your backup jobs from speeds, threads, backend targets, schedules, and level all very easily.
  • We backup to a data domain, which I think does most of the magic, but it is a very compressed/deduped/small backup size relative to the whole sum of the data which is great. Essentially it is very efficient on the storage side, at least when coupled with a data domain.
Josh Dix profile photo

Cons

  • Backup failure error messages should be more helpful. Sometimes they are hard to decipher and you have to call in for support.
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  • Networker terminology is awful. My favorite example is that many required-to-function configuration changes need to occur with the advanced configuration enabled. To make this worse, the 'advanced configuration' I am speaking of is actually called 'Debug Mode'. That's right, you must use debug mode in order to have a functional administrator interface.
  • Errors are common and to resolve you often must go to support. You really need to be an expert to fix many errors, the steps usually involve being really knowledgeable in the CLI tools, which I am getting good at, but the public documentation is seriously lacking for troubleshooting these issues. That said, support (through emc) is really good at handling the common issues, friendly, generally knowledgeable, and quick to respond.
  • It runs on Java, and sometimes I need to clear java cache to fix interface bugs. Generally this isn't an issue, but it is additional software you must worry about.
Josh Dix profile photo

Likelihood to Renew

Acronis Backup9.1
Based on 2 answers
We have renewed our subscription over the course of a few years now. We used to use Backup Exec and it was tedious and difficult to obtain our backups when needed. Acronis just fits our environment style and the way we prefer to do business and use our third party software.
Ethan Nick profile photo
Networker1.0
Based on 1 answer
There are three reasons for not renewing our use of NetWorker: 1) the rising and extremely high cost of support and proprietary hardware needed for deduplication, 2) the complete unreliability of the product (we couldn't recover from a true disaster if we wanted to), and 3) the horrible support from EMC for the product
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Usability

Acronis Backup8.2
Based on 1 answer
I give it a rating of 9 do to its ease of usability. It's ease of understanding how to setup - form - fit - and function. I have no sorrows when having to login to the console in order to setup a new backup schedule or retrieve and recover lost data.
Ethan Nick profile photo
Networker1.0
Based on 1 answer
NetWorker has the clunkiest interface and unfriendliest CLI with which I have ever had to work. I spent three years hating this application because it took ALL of my time just to keep it running. Even then, I had no confidence in our ability to recover from a disaster because of its unreliability.
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Support

Acronis Backup8.2
Based on 1 answer
We have only had to contact support a hand full of times. The reason for this 9 out of 10 is do to how quickly and cooperative they have been on the rare occasion we needed to chat with them about our small questions or queries with potential issues do to the nature of our business.
Ethan Nick profile photo
Networker1.0
Based on 1 answer
EMC's support of NetWorker, with rare exceptions, was a nightmare. Their "follow the Sun" approach was a good concept, but did not work well for us. We spend huge amounts of time waiting for someone to get back to us after opening support tickets. When someone would get around to responding, English was usually not their first language. Consequently there was a lot of time spent saying, "Please repeat that. I didn't understand you." Initial responses were almost alway from someone who just wanted to email a link to a document to read--usually one that had nothing to do with the issue at hand--or would promise to contact us but would not follow through for days on end. Almost every time we had a serious issue it required phone calls and emails to support managers before a technician would even be assigned to a ticket. Horrible, horrible support experiences.
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Implementation

Acronis Backup9.1
Based on 1 answer
I don't have any real key 'insights' per say except that it wasn't difficult at all, and do not be afraid to dabble in its tools and settings. It is quite intuitive with built in common sense. I cannot say enough good things about our companies experience when using this backup software.
Ethan Nick profile photo
Networker1.0
Based on 1 answer
How can anyone build a house without a blueprint? NetWorker was ramrodded into place here without a design or implementation plan. The result was a setup that was doomed from the start and never worked reliable over the full three years of our contract obligation.
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Alternatives Considered

Much better interface and data recovery. Tech support is also much better.
No photo available
Previously I have used MS DPM and Symantec Backup Exec. I think they all have similar strengths and drawbacks actually. In general, BE/DPN have slightly better interfaces and terminology but slightly worse backup and recovery reliability. I would recommend Networker over them for the reason of reliability as I have experienced it. My disclaimer is that I worked with DPM and BE many years ago at this point so all this software may have improved at different rates. Backups and backup software continue to be seen as a huge but necessary time sink for me and I plan on doing more evaluations to see if there is better software out there. I am looking at trying Veeam but have not yet had a chance to evaluate, for example.
Josh Dix profile photo

Scalability

Acronis Backup7.7
Based on 26 answers
If you need a robust multisite backup solution, I would look elsewhere. If you need something small and affordable, Acronis will get the job done and get the job done well. I can't emphasize this enough: it just works.
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No score
No answers yet
No answers on this topic

Return on Investment

  • We just started rolling this out, I can tell you it has cut down on man hours babysitting backups. We no longer have to do that.
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  • Networker has helped reduce risk of data loss. We have many compensating controls for business user level data but Networker has been helpful with full image recoveries. Sometimes an IT mistake can be hard to back out of and/or rebuilding from scratch isn't a good option. Networker has helped save lots of IT engineer's time in our company.
Josh Dix profile photo

Pricing Details

Acronis Backup

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Networker

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details