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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ActiveCampaign

    Score8.6 out of 10
    N/AActiveCampaign is presented as an AI-first marketing platform for marketers, agencies, and entrepreneurs. It uses Active Intelligence for goal-aware automation and personalized experiences across email, SMS, and WhatsApp. ActiveCampaign integrates with 950+ apps and generates insights to optimize every workflow.

    $180

    per year (single user)

    Bloomreach

    Score9.2 out of 10
    Mid-Size Companies (51-1,000 employees)
    Bloomreach personalizes the customer experience for brands around the world. Loomi AI, its agentic platform, understands customers in context — then tailors their experience in real time. Connected to applications at every touchpoint, Loomi AI brings personalization to life across email, web,…N/A
    Pricing
    ActiveCampaignBloomreach
    Editions & Modules
    Starter
    $15
    per month (billed annually)
    Pro
    $49
    per month (billed annually)
    Plus
    $79
    per month (billed annually)
    Enterprise
    $149
    per month (billed annually)
    No answers on this topic
    Offerings
    Pricing Offerings
    ActiveCampaignBloomreach
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeOptionalOptional
    Additional Details—Bloomreach pricing is quote-based. Bloomreach pricing is customized to the number of customers served, product catalog size, and the number of events executed – such as how many emails or SMS messages are sent.
    More Pricing Information
    Community Pulse
    ActiveCampaignBloomreach
    Considered Both Products
    ActiveCampaign
    Chose ActiveCampaign
    With ActiveCampaign, you can centralize a significant part of your marketing operations and give your customers a better overall experience than alternative technologies.The customer support staff is very efficient and their knowledge base is particularly informative and easy …
    Incentivized
    Chose ActiveCampaign
    At the end of the day it comes down to the fact that which platform matches most of your criteria, and for our scenario it was ActiveCampaign.
    Incentivized
    Bloomreach
    Chose Bloomreach
    Way better control over how data are tracked, stored and used. We have never met any limitations regarding our campaign creativity vs Bloomreach capabilities.
    Incentivized
    Chose Bloomreach
    Bloomreach Engagement insights you reveal. No other tools has this out of the box integration of analytics and campaings.
    Incentivized
    Key User Insights
    Would buy again
    98%
    Would buy again
    492 Answers
    98%
    Would buy again
    171 Answers
    Delivers good value for the price
    98%
    Delivers good value for the price
    471 Answers
    100%
    Delivers good value for the price
    133 Answers
    Happy with the feature set
    98%
    Happy with the feature set
    493 Answers
    98%
    Happy with the feature set
    171 Answers
    Lived up to sales and marketing promises
    97%
    Lived up to sales and marketing promises
    454 Answers
    97%
    Lived up to sales and marketing promises
    106 Answers
    Implementation went as expected
    94%
    Implementation went as expected
    458 Answers
    91%
    Implementation went as expected
    116 Answers
    Features
    ActiveCampaignBloomreach
    Email & Online Marketing
    Comparison of Email & Online Marketing features of ActiveCampaign and Bloomreach
    Feature
    ActiveCampaign
    8.7
    690 Ratings
    12% above category average
    Bloomreach
    8.3
    104 Ratings
    7% above category average
    WYSIWYG email editor8.5609 Ratings8.591 Ratings
    Dynamic content8.7541 Ratings8.7100 Ratings
    Ability to test dynamic content8.4490 Ratings8.299 Ratings
    Landing pages7.6358 Ratings6.857 Ratings
    A/B testing8.4400 Ratings8.9100 Ratings
    Mobile optimization9.2549 Ratings9.191 Ratings
    Email deliverability reporting8.6658 Ratings9.1101 Ratings
    List management8.8677 Ratings8.086 Ratings
    Triggered drip sequences10.0596 Ratings7.876 Ratings
    Lead Management
    Comparison of Lead Management features of ActiveCampaign and Bloomreach
    Feature
    ActiveCampaign
    8.3
    543 Ratings
    4% above category average
    Bloomreach
    7.6
    84 Ratings
    4% below category average
    Lead nurturing automation8.6509 Ratings7.872 Ratings
    Lead scoring and grading8.5371 Ratings8.067 Ratings
    Data quality management8.6417 Ratings8.479 Ratings
    Automated sales alerts and tasks8.8366 Ratings6.747 Ratings
    Lead segmentation and distribution6.919 Ratings7.35 Ratings
    Campaign Management
    Comparison of Campaign Management features of ActiveCampaign and Bloomreach
    Feature
    ActiveCampaign
    8.9
    390 Ratings
    16% above category average
    Bloomreach
    7.1
    77 Ratings
    6% below category average
    Calendaring8.8311 Ratings6.871 Ratings
    Event/webinar marketing9.1293 Ratings7.554 Ratings
    Social Media Marketing
    Comparison of Social Media Marketing features of ActiveCampaign and Bloomreach
    Feature
    ActiveCampaign
    6.8
    295 Ratings
    11% below category average
    Bloomreach
    7.4
    55 Ratings
    2% below category average
    Social sharing and campaigns7.2262 Ratings7.047 Ratings
    Social profile integration6.4257 Ratings7.838 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of ActiveCampaign and Bloomreach
    Feature
    ActiveCampaign
    8.2
    652 Ratings
    9% above category average
    Bloomreach
    8.2
    103 Ratings
    9% above category average
    Dashboards8.0623 Ratings7.9103 Ratings
    Standard reports8.4611 Ratings8.499 Ratings
    Custom reports8.2397 Ratings8.499 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of ActiveCampaign and Bloomreach
    Feature
    ActiveCampaign
    8.7
    511 Ratings
    13% above category average
    Bloomreach
    8.1
    129 Ratings
    6% above category average
    API8.6409 Ratings8.7123 Ratings
    Role-based workflow & approvals8.6278 Ratings8.681 Ratings
    Customizability7.6437 Ratings8.892 Ratings
    Integration with Salesforce.com9.097 Ratings7.113 Ratings
    Integration with Microsoft Dynamics CRM9.964 Ratings7.613 Ratings
    Integration with SugarCRM9.459 Ratings7.510 Ratings
    Third-party software integrations7.740 Ratings7.666 Ratings
    Best Alternatives
    ActiveCampaignBloomreach
    Small Businesses
    Vbout
    Score9.9 out of 10
    Vbout
    Score9.9 out of 10
    Medium-sized Companies
    Bloomreach
    Score9.2 out of 10
    GetResponse
    Score8.5 out of 10
    Enterprises
    Iterable
    Score8.2 out of 10
    Iterable
    Score8.2 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    ActiveCampaignBloomreach
    Likelihood to Recommend
    8.6
    (703 ratings)
    9.2
    (192 ratings)
    Likelihood to Renew
    10.0
    (27 ratings)
    8.6
    (12 ratings)
    Usability
    9.3
    (66 ratings)
    8.6
    (54 ratings)
    Availability
    9.1
    (5 ratings)
    7.6
    (22 ratings)
    Performance
    7.3
    (5 ratings)
    7.8
    (21 ratings)
    Bloomreach Customer Support
    -
    (0 ratings)
    8.0
    (17 ratings)
    Support Rating
    1.3
    (42 ratings)
    8.5
    (155 ratings)
    In-Person Training
    9.1
    (2 ratings)
    8.4
    (2 ratings)
    Online Training
    7.3
    (1 ratings)
    9.1
    (2 ratings)
    Implementation Rating
    10.0
    (16 ratings)
    7.2
    (4 ratings)
    Configurability
    6.4
    (4 ratings)
    8.6
    (2 ratings)
    Ease of integration
    9.1
    (4 ratings)
    8.8
    (2 ratings)
    Product Scalability
    1.0
    (5 ratings)
    8.0
    (22 ratings)
    Vendor post-sale
    6.4
    (4 ratings)
    9.1
    (2 ratings)
    Vendor pre-sale
    7.3
    (4 ratings)
    7.9
    (2 ratings)
    User Testimonials
    ActiveCampaignBloomreach
    Likelihood to Recommend
    ActiveCampaign
    I've been using ActiveCampaign since around 2018-2019 and I've always been satisfied with the software. It's simple to use, connects with the other tools I use and makes it easy for me to duplicate automations, email templates and workflows as I need to. On top of that, any time I've had an issue (which I think is around twice in the past 5/6 years), the customer service has always been super helpful and my issue has been resolved quickly.
    Incentivized
    Read full review
    Bloomreach
    They've just been a great partner to work with. They put forth 100% when bringing platforms to the merchant and were highly prepared and knowledgeable during the sales cycle and implementation, and remained very connected post-implementation to ensure client success with the platform. Their CEO is always eager to sit down, talk shop, and listen to clients' needs, and you can tell from his enthusiasm that he cares about making this company the best in class.
    Incentivized
    Read full review
    Pros
    ActiveCampaign
    • Collects and filters emails from various lead magnets exceptionally well (especially if a user wants to re-sign up to the same lead magnet and go through it again, they can)
    • Super easy to use email creation that is aesthetically pleasing and user friendly
    • Easy email sequences and user classification from a large range of opt in trigger options
    Incentivized
    Read full review
    Bloomreach
    • The product recommendations engine allows for us to create a personalised experience for every customer across the 3m emails we send each month. This ensure that our customers remain connected to our brand.
    • The customer data platform attached to Bloomreach Composable Personalization Cloud provides an all-in-one solution for our business intelligence needs. Allowing up-to-date purchasing, behaviour, and engagement reporting from our email to website activity.
    • The ability to integrate with Meta and other paid ad formats allows for us to create a connected omnichannel experience for users, ensuring we are providing the right message, to the right person, at the right time, in the right place.
    Incentivized
    Read full review
    Cons
    ActiveCampaign
    • It took me a while to get to understand where to find things, and I used a free online course from a consultant who specialises in AC to help me get the foundations set up more easily. That said, there were lots of onboarding workshops, which were good. It just felt like it required a lot of different angles of learning to just get started.
    • The customer support took longer than other software to get back to me via email, though once I found the chat option for my most recent query, that was fast.
    • I've ended up switching to another programme where more software is more naturally integrated, and the AC equivalent is included in the price, along with many other types of software. However, design-wise, ActiveCampaign is much better.
    • I also had a problem with a form used on my WordPress website, which has a BuddyBoss platform - the colours on the form would be overridden by colour choices for the website, so they were hard to read (pink text on purple background instead of the gold text it was meant to be)
    • I couldn't always find the templates I was looking for or how to access them for automation-based emails. I think when I used it, there was a new type of template for newsletters that weren't available for automations, so I had to recreate it, which added time.
    Incentivized
    Read full review
    Bloomreach
    • Improve introduction to Bloomreach-specific terminology such as running aggregates. These are really powerful but can be difficult to understand
    • Introduce more options for report exporting - it would be good to be able to schedule reports to send to different email addresses
    Incentivized
    Read full review
    Likelihood to Renew
    ActiveCampaign
    I am committed at the moment. Rebuilding the automations I have would be a huge time drain. Plus the cost of learning a new system and the risk to deliverability of porting a 6,000 person list to a new platform. Also, AC offers everything I need ast a reasonable (but a little high) price. So, why not a 10? Because, early 2023, AC dropped a massive 2x price hike on long-term customers. They knew few would shift, so this feels like a cynical cash grab and left a bad taste, If they do something like this again, this camel will have a broken back.
    Incentivized
    Read full review
    Bloomreach
    We are extremely satisfied with Bloomreach. It is a central and indispensable pillar of our personalization and data-driven marketing strategy. The platform provides us with unparalleled scalability across 27 countries and guarantees high availability and stable performance, even when working with an enormous volume of data.The fact that the platform is intuitive and allows a wide range of our teams (from CRM to UX) to work effectively with personalization significantly reduces our dependence on IT support and accelerates campaign deployment.Given the robustness of the architecture and the positive results we are generating across channels, renewing the contract is a logical step to ensure our future organic growth.
    Incentivized
    Read full review
    Usability
    ActiveCampaign
    ActiveCampaign has been the easiest marketing automation software we have ever used. They provide tips throughout the entire process of anything you are building. Their support team through LIVE CHAT has been extremely fast and helpful. The monthly meetings provided with the enablement team has helped us through several large and urgent needs.
    Read full review
    Bloomreach
    In my time working with Bloomreach Commerce Experience Cloud, I always liked to work with it. It is crucial that you get support from experts from the beginning to show you how to work with the vast amount of options and activities to choose from. The learning curve is also well-rounded because of its user-friendly interface and highly skilled customer support.
    Incentivized
    Read full review
    Reliability and Availability
    ActiveCampaign
    I haven't experienced application errors or unplanned outages at all. Active Campaign is ultra reliable and I would not be using them if that were the case. Also, the helpful emails they send are welcomed and informative, and present very practical tips and guidance for using the platform. They're always demonstrating new features and I'm thankful for that.
    Incentivized
    Read full review
    Bloomreach
    The platform is generally reliable - major outages are rare and most day-to-day campaign operations run without interruption. Where it dips: occasional slowdowns in the analytics dashboard during peak loads, and sometimes scenario executions get delayed without clear explanation. The real-time event processing is mostly solids. Overall uptime is strong - it is not something that keeps me up at night, but it is not flawless either.
    Incentivized
    Read full review
    Performance
    ActiveCampaign
    Oh my gosh, Active Campaign's performance gets an A+++ in my book. The pages load quickly and so do the reports. I haven't noticed any slowdowns when it's integrating with other programs and it performs excellently on all levels.
    Incentivized
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    Bloomreach
    Performance in Bloomreach Content is quite good but you need to be ready. Your implementation should follow all the good practices (avoid crazy patterns) and the environment setup should be the right one. With all that, Bloomreach's performance is quite solid. Our usage makes use of complex queries and most of them are really quick. Only when you need something really complex and you aggregate queries that should be separated you would get slower results (but then again, that is not a good practice for any platform).
    Incentivized
    Read full review
    Support Rating
    ActiveCampaign
    This might be the best part. The chat support lady offered to make a video to help me solve my problem. I worked in customer service for years and I've never done that, lol. So, if they're offering things like that, I can only imagine that they'd be able to handle most any issue you throw at them.
    Incentivized
    Read full review
    Bloomreach
    The project team consistently delivers excellent collaboration and is always available whenever assistance is needed. Their responsiveness and commitment make working together smooth and efficient. Bloomreach support, which is included for free in the platform, can also be quite useful, especially for quick clarifications. However, the quality and speed of their responses can sometimes vary, depending on the issue.
    Incentivized
    Read full review
    In-Person Training
    ActiveCampaign
    No answers on this topic
    Bloomreach
    The Training was awesome
    Incentivized
    Read full review
    Online Training
    ActiveCampaign
    No answers on this topic
    Bloomreach
    very informative and patient
    Incentivized
    Read full review
    Implementation Rating
    ActiveCampaign
    Very satisfied with our implementation in our professional medical practice, allowing us to be on top of client service, and not miss out on crucial information and insights. Marketing is often neglected in professional practices and ActiveCampaign solved this problem with aplomb.
    Incentivized
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    Bloomreach
    All the deployments were done on time
    Incentivized
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    Alternatives Considered
    ActiveCampaign
    I moved to ActiveCampaign from Mailchimp. Admittedly, I was using the free version of Mailchimp, but I had numerous episodes of subscriber data NOT being added to Mailchimp, despite using API to integrate with my mailing list. Obviously, I couldn't pay for clicks and not capture subscriber data, so I had to find something else. ActiveCampaign has been 100% reliable in testing.
    Incentivized
    Read full review
    Bloomreach
    Bloomreach is far superior than SFMC as that platform requires too much technical knowledge. Ometria is very good and I would say is quite similar to Bloomreach although I would say Ometria is a smaller company. Dotdigital is also very powerful but not more so than Bloomreach. This being said, Dotdigital and HubSpot does have telephone support which is amazing and something I would like to see from Bloomreach in future or at least shorter wait times for customer support live chat.
    Incentivized
    Read full review
    Scalability
    ActiveCampaign
    My web designer told me about Active Campaign and although I don't recall which platform I had before, I LOVE Active Campaign and its user friendliness. The transition was seamless and I've never had a problem with functionality or server failure.
    Active Campaign provides so many features, and makes it easy for non-techies to maneuver around the site with ease. They capture information and put it in an easy-to-read format.
    At this point, I don't think I'd ever use any other platform!
    Incentivized
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    Bloomreach
    there is an option of multiple projects per organisation, customers and assets can be copied across. Multiple sites can be managed in one project, different activities organized under initiatives. Splitting work into sensible units is therefore well possible. The billing is based on number of tracked and number of stored events, no package-based deals. It should therefore be well scalable from a small e-store to a large corporation.
    Incentivized
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    Return on Investment
    ActiveCampaign
    • I haven't monetized my list yet so no clear ROI but great from a list-building perspective
    • The software is not cheap so at times I feel like I may not be getting the most out of the product because I'm not using all of the features
    Incentivized
    Read full review
    Bloomreach
    • Emails, banners, and weblayers brought us an increase in conversion and additional profit.
    • From a marketers perspective, it allows us to reach far and wide and see how well a campaign is doing in real-time.
    • Knowing the customer allows improved communication and personalize our recommendations.
    • Bloomreach Engagement has created revenue uplift with acquisition and conversion.
    • The most effective tool out there when ROI is in question.
    Read full review
    ScreenShots

    ActiveCampaign Screenshots

    Product screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshotProduct screenshot

    Bloomreach Screenshots

    Screenshot of Funnels that simplify targeting.Screenshot of Retention-based insights about impact of changes in a product and the impact of major marketing campaigns.Screenshot of Web layers with A/B testing.Screenshot of The drag and drop campaign editor.Screenshot of The WYSIWYG Email editor & Fully customisable Email templates.Screenshot of The CRM with 360° customer behaviour history.