Ada vs. Salesforce Einstein Bots

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Ada
Score 0.0 out of 10
N/A
Ada is a provider of Automated Brand Interactions supporting companies, like Zoom, Facebook, and Square, with solutions that aim to deliver digital-first, omnichannel experiences at scale. Fueling interactions between brands and the people who love them—prospective and loyal customers, stakeholders, and employees—Ada is built to transform reactive CX models into proactive, tailored profit generators that span the entire customer journey.N/A
Einstein Bots
Score 7.6 out of 10
N/A
Salesforce' Einstein Bots provide customers with intelligent, self-service bots. Requires Service UE or Digital Engagement. It is a self-service solution and add-on to the Salesforce Service Cloud, and is available with a Enterprise or Unlimited edition.
$50
per month per 100 conversations
Pricing
AdaSalesforce Einstein Bots
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
AdaEinstein Bots
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Best Alternatives
AdaSalesforce Einstein Bots
Small Businesses
Smith.ai Live Website Chat
Smith.ai Live Website Chat
Score 9.0 out of 10
Smith.ai Live Website Chat
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Score 9.0 out of 10
Medium-sized Companies
Genesys DX (discontinued)
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Score 10.0 out of 10
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Score 10.0 out of 10
Enterprises
Genesys DX (discontinued)
Genesys DX (discontinued)
Score 10.0 out of 10
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Score 10.0 out of 10
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User Ratings
AdaSalesforce Einstein Bots
Likelihood to Recommend
-
(0 ratings)
6.4
(1 ratings)
User Testimonials
AdaSalesforce Einstein Bots
Likelihood to Recommend
Ada Support
No answers on this topic
Salesforce
scenarios based on your experience where Salesforce Einstein Bots is well suited:
  • self service options on chat developments
scenarios where it is less appropriate
  • N/A
Read full review
Pros
Ada Support
No answers on this topic
Salesforce
  • Easily configured
  • Allow code
  • Integrates with Chat solution
Read full review
Cons
Ada Support
No answers on this topic
Salesforce
  • Allow bigger text messages
  • Be more clear when using html
  • Call other variables available in the org
Read full review
Return on Investment
Ada Support
No answers on this topic
Salesforce
  • We were able to assist customers with the self service option, without wasting effort from a real CS advisor
Read full review
ScreenShots