TrustRadius

Salesforce Einstein Bots

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Einstein Bots
Score 7.6 out of 10
N/A
Salesforce' Einstein Bots provide customers with intelligent, self-service bots. Requires Service UE or Digital Engagement. It is a self-service solution and add-on to the Salesforce Service Cloud, and is available with a Enterprise or Unlimited edition.
$50
per month per 100 conversations
Pricing
Salesforce Einstein Bots
Editions & Modules
No answers on this topic
Offerings
Pricing Offerings
Einstein Bots
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
No
Entry-level Setup FeeNo setup fee
Additional Details—
More Pricing Information
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User Ratings
Salesforce Einstein Bots
Likelihood to Recommend
6.4
(1 ratings)
User Testimonials
Salesforce Einstein Bots
Likelihood to Recommend
Salesforce
scenarios based on your experience where Salesforce Einstein Bots is well suited:
  • self service options on chat developments
scenarios where it is less appropriate
  • N/A
Verified User
Anonymous
Read full review
Pros
Salesforce
  • Easily configured
  • Allow code
  • Integrates with Chat solution
Verified User
Anonymous
Read full review
Cons
Salesforce
  • Allow bigger text messages
  • Be more clear when using html
  • Call other variables available in the org
Verified User
Anonymous
Read full review
Return on Investment
Salesforce
  • We were able to assist customers with the self service option, without wasting effort from a real CS advisor
Verified User
Anonymous
Read full review
ScreenShots