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58 Ratings
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Score 7.8 out of 101
78 Ratings
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Score 7.1 out of 101

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Likelihood to Recommend

Adobe Business Catalyst

The service provision is good the accounts customer service is poor so I would struggle to give BC a better than average review, if only they could offer customers a better accounts service then the value would be much higher.
Richard Taylor profile photo

ExpressionEngine

ExpressionEngine is a very powerful and flexible content management system. It can handle a simple small business website all the way to a large corporation's website. If you are a business with multiple websites ExpresionEngine can handle that as well with it's Multiple Site Manager. I think ExpressionEngine would be less appropriate for a global large scale business with a magnitude of sites with different regions and languages.
Jeremy Troxell profile photo

Feature Rating Comparison

Email & Online Marketing

Adobe Business Catalyst
6.5
ExpressionEngine
WYSIWYG email editor
Adobe Business Catalyst
2.5
ExpressionEngine
Dynamic content
Adobe Business Catalyst
9.0
ExpressionEngine
Ability to test dynamic content
Adobe Business Catalyst
7.6
ExpressionEngine
Landing pages
Adobe Business Catalyst
6.7
ExpressionEngine
A/B testing
Adobe Business Catalyst
7.0
ExpressionEngine
Mobile optimization
Adobe Business Catalyst
8.0
ExpressionEngine
Email deliverability
Adobe Business Catalyst
8.1
ExpressionEngine
List management
Adobe Business Catalyst
3.2
ExpressionEngine
Triggered drip sequences
Adobe Business Catalyst
6.8
ExpressionEngine

Lead Management

Adobe Business Catalyst
1.8
ExpressionEngine
Lead nurturing
Adobe Business Catalyst
1.8
ExpressionEngine
Lead scoring and grading
Adobe Business Catalyst
2.2
ExpressionEngine
Data quality management
Adobe Business Catalyst
1.5
ExpressionEngine
Automated sales alerts and tasks
Adobe Business Catalyst
1.8
ExpressionEngine

Campaign Management

Adobe Business Catalyst
2.4
ExpressionEngine
Calendaring
Adobe Business Catalyst
2.5
ExpressionEngine
Event/webinar marketing
Adobe Business Catalyst
2.3
ExpressionEngine

Social Media Marketing

Adobe Business Catalyst
8.2
ExpressionEngine
Social sharing and campaigns
Adobe Business Catalyst
7.8
ExpressionEngine
Social profile integration
Adobe Business Catalyst
8.6
ExpressionEngine

Reporting & Analytics

Adobe Business Catalyst
7.1
ExpressionEngine
Dashboards
Adobe Business Catalyst
8.0
ExpressionEngine
Standard reports
Adobe Business Catalyst
7.1
ExpressionEngine
Custom reports
Adobe Business Catalyst
6.1
ExpressionEngine

Platform & Infrastructure

Adobe Business Catalyst
6.4
ExpressionEngine
7.9
API
Adobe Business Catalyst
7.1
ExpressionEngine
7.3
Role-based workflow & approvals
Adobe Business Catalyst
7.0
ExpressionEngine
Customizability
Adobe Business Catalyst
6.0
ExpressionEngine
Integration with Salesforce.com
Adobe Business Catalyst
5.5
ExpressionEngine
Internationalization / multi-language
Adobe Business Catalyst
ExpressionEngine
8.5

Security

Adobe Business Catalyst
ExpressionEngine
8.5
Role-based user permissions
Adobe Business Catalyst
ExpressionEngine
8.5

Web Content Creation

Adobe Business Catalyst
ExpressionEngine
8.6
WYSIWYG editor
Adobe Business Catalyst
ExpressionEngine
9.9
Code quality / cleanliness
Adobe Business Catalyst
ExpressionEngine
9.0
Admin section
Adobe Business Catalyst
ExpressionEngine
8.5
Page templates
Adobe Business Catalyst
ExpressionEngine
8.5
Library of website themes
Adobe Business Catalyst
ExpressionEngine
5.0
Mobile optimization / responsive design
Adobe Business Catalyst
ExpressionEngine
10.0
Publishing workflow
Adobe Business Catalyst
ExpressionEngine
8.0
Form generator
Adobe Business Catalyst
ExpressionEngine
9.9

Web Content Management

Adobe Business Catalyst
ExpressionEngine
8.6
Content taxonomy
Adobe Business Catalyst
ExpressionEngine
5.0
SEO support
Adobe Business Catalyst
ExpressionEngine
9.5
Bulk management
Adobe Business Catalyst
ExpressionEngine
9.9
Availability / breadth of extensions
Adobe Business Catalyst
ExpressionEngine
8.5
Community / comment management
Adobe Business Catalyst
ExpressionEngine
9.9

Pros

  • Probably one of the easiest e-commerce platforms to work in, it does take setup, but compared to a lot of other e-commerce solutions, this is probably the best one that I have seen that can be designed and implemented custom.
  • Their template system works very well and allows you to create and re-use templates across Adobe Business Catalyst.
  • Their pre-built modules are great, giving people a great way to use common web elements without having to use a plug-in or find some solution, it is simply built in and generally works exactly as you would expect.
  • Adobe Business Catalyst is more of an all-around solution, providing elements that most smaller companies would have a hard time figuring out, since it includes the ability to build websites, send and track e-mails, analytics. It really is a powerful tool that would typically require a fair amount of coding knowledge and expertise but with the system already built, it can be easily modified and edited by those with limited or no coding knowledge at all.
Jonathan Hodak profile photo
  • Flexibility is a huge aspect of ExpressionEngine, other CMSs lock you into certain ways your site must be built. You write the templates and write the way you want the website you are building to function with ExpressionEngine.
  • Creating editable content in ExpressionEngine is easy, allowing you to control and make your website more dynamic.
  • The plugins for ExpressionEngine are wonderful, I have never had a request for integration from a client that I can't find a plugin for ExpressionEngine.
Jeremy Troxell profile photo

Cons

  • The Web Forms is very helpful and easy to create. Placing the forms is simple especially when inserting as a module. The problem comes after placement. It is time consuming if there are any edits that need to be made to the form. For example, if you are in the U.S., you typically do not want other countries to show up on a dropdown menu. It would be great if BC would allow you to check the countries (or states) that you want to be active. Also, often times within a web form you may want to include to separate address fields. That is not allowed unless you go back and do custom editing for the forms. "Workarounds" are typically possible but for the designer, anything that adds time to the process also cuts down on profitability.
  • Where we enjoy the ease of creating Photo Galleries, we also don't like the fact that you can style the output like you can within other module templates. For example, many clients would like to offer better descriptions and even style the descriptions. If displaying a photo from a art museum, you may want to give the proper title and that would include italicizing the name of the artwork.
  • One of our biggest pet peeves is the fact that BC only offers the European date style when displaying that dates in the modules. You should be able to check a box on which date style should be shown.
  • On Web Apps, almost everything is fantastic EXCEPT for the ability to sort web app items by date. If I wanted to create a calendar of events based on a web app I want to create, I would want to be able to display those items in chronological order.
  • The Event Module is great except the way it uses a quirky form to process payments and reserve events. It should behave more like an ecommerce solution where the form is easier to fill out, customize, submit and process.
Jeff French profile photo
  • ExpressionEngine would be even better than it already is if it had a page editor where you could see your page and edit the content on the actual page, some clients prefer this method when moving from online website builders.
  • Although there are add-ons for backup, I would like to see a native backup feature for ExpressionEngine.
Jeremy Troxell profile photo

Likelihood to Renew

Adobe Business Catalyst9.4
Based on 10 answers
Actually with Business Catalyst there is no renewal; once you are a partner, you are a partner for as long as you like. It is an investment in your business not simply a product you purchase...and as an investment in partnership with Adobe, both are committed to each other's success.
Pauline Kraus profile photo
ExpressionEngine9.2
Based on 36 answers
ExpressionEngine provides us with the flexibility we want and need in regards to development for our customers and their project requirements. This along with top support and a growing community of fellow developers, ExpressionEngine feels more like a close knit family of developers at times rather than a corporal product. The more we use the product, the more we get help from fellow designers and developers, the more WE feel like giving back to the ExpressionEngine community
Brian Mallett profile photo

Usability

Adobe Business Catalyst9.7
Based on 4 answers
Overall it is a "plug and play" interface. The majority of the work is done in other software interfaces. Managing billing, user roles and custom reports are all that you need to manage in the actual BC user interface. For my business this is an incredible benefit as I have to leave my preferred software less.
Dan Butler profile photo
ExpressionEngine5.3
Based on 6 answers
Some areas are very easy to use, others need to be configured by users, and there are some areas that Ellis Lab needs to update.
John Dezember profile photo

Reliability and Availability

Adobe Business Catalyst9.0
Based on 4 answers
very few issues with availability
Jerry Dever profile photo
ExpressionEngine10.0
Based on 1 answer
Never experienced an issue like this with it
Lauren Merka profile photo

Performance

Adobe Business Catalyst8.2
Based on 1 answer
Very few issues
Jerry Dever profile photo
ExpressionEngine2.8
Based on 2 answers
The admin section would slow to a crawl the larger the tag section grew. There were many areas where better pagination would've helped improve performance. Nothing complicated, which made the lag so frustrating
Lauren Merka profile photo

Support

Adobe Business Catalyst8.6
Based on 5 answers
The support provided by Adobe is excellent. Though the knowledge base, forums, blogs and online chat questions most all answers can be found. In the event that you are unable to find an answer or you have a unique situation simply post a question to the forums. These forums are regularly monitored by Adobe and its users.
Pauline Kraus profile photo
ExpressionEngine6.2
Based on 4 answers
Not sure what is meant by support. I mainly searched for documentation to attempt to sort any issues out. Mainly trying to figure out how the hell the plug ins and caching worked. I was able to find most things I needed because they were so surface. Other things were more difficult
Lauren Merka profile photo

Online Training

Adobe Business Catalyst8.6
Based on 2 answers
bcgurus.comkiyuco
Jerry Dever profile photo
No score
No answers yet
No answers on this topic

Implementation

Adobe Business Catalyst9.6
Based on 3 answers
Pretty easy to do
Jerry Dever profile photo
ExpressionEngine6.9
Based on 3 answers
Ask the implementing company for references and talk to those references about their experience.
John Dezember profile photo

Alternatives Considered

Business Catalyst outperforms other CMS systems out there. Because it's a hosted content management system maintained by Adobe we have to spend less time worrying about server setup, maintenance, and security and more time building better websites. We also don't have to worry about system updates and upgrading to new features as these happen automatically. Performance also excels on Adobe Business Catalyst compared to Drupal, Wordpress and Joomla. In all, Adobe Business Catalyst, with it's predefined functionality allows us to build powerful websites more efficiently then the competitors out there.
Scott Shefler profile photo
ExpressionEngine is vastly more flexible than any other content management system I have used to date and the quality of the add-ons are significantly higher than what you find in other directories. The ExpressionEngine community is also very willing and helpful with if you have any questions or run into any issues.
John Dezember profile photo

Scalability

Adobe Business Catalyst9.0
Based on 2 answers
It's easy to build small sites or large sites and there is lots of templating.
Jerry Dever profile photo
ExpressionEngine1.0
Based on 1 answer
Maybe it's scale-able from the content user perspective, but it was very limited from the programmers perspective. So many custom hacks were necessary that it reached a point it would be impossible to upgrade to a newer version
Lauren Merka profile photo

Return on Investment

  • As someone who uses it on behalf of other clients, our ROI with BC is definitely positive. We needed a mid-range CMS without huge licensing costs to satisfy mid-range clients who have some dynamic needs but doesn't need the expense or liability of enterprise level products. Without it we would have lost possible customers or taken bigger hits on projects because of the costs involved with satisfying their mid-level needs
  • Our clients are all usually very positive about the BC platform and are able to use it themselves which lessens our Support time/cost.
  • To use the Web App element,. which we do on almost every site, you need to pay for the highest plan. This brings along with it many features most of our clients would never use. A more basic plan with that Web App capability would be a big improvement on our costs.
John Reitz profile photo
  • Quicker turnaround for new features and/or micro-sites.
  • Quicker content updates now that managers can update their own content.
John Dezember profile photo

Pricing Details

Adobe Business Catalyst

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

ExpressionEngine

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details